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NiCE builds enterprise-scale artificial intelligence and customer service automation solutions designed to improve customer experience and boost operational efficiency. The company serves organizations across more than 150 countries, including large global brands, by providing an AI-driven platform that automates workflows, orchestrates journeys, and connects voice and digital channels. Its technology spans self-service AI agents, agent assist tools, workflow automation, knowledge management, and interaction analytics.

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10d ago

About NICE

NiCE builds enterprise-scale artificial intelligence and customer service automation solutions designed to improve customer experience and boost operational efficiency. The company serves organizations across more than 150 countries, including large global brands, by providing an AI-driven platform that automates workflows, orchestrates journeys, and connects voice and digital channels. Its technology spans self-service AI agents, agent assist tools, workflow automation, knowledge management, and interaction analytics.

The open roles indicate that NiCE is building distributed, cross-functional teams spanning engineering, product management, sales engineering, professional services, and consulting. The open positions include technical roles such as Staff Machine Learning Engineer, Director of Engineering, and Lead Professional Services Engineer alongside go-to-market and strategy roles like AI Product Manager, Account Executive, and various pre-sales and consulting positions. These openings are distributed across global locations including the USA, Germany, Japan, Israel, Netherlands, Poland, Australia, and South Africa, with a mix of onsite office presence and remote working arrangements, demonstrating a senior-heavy team composition focused on enterprise-scale delivery.

Open AI jobs at NICE

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Senior AI Evangelist & Developer Advocate, Agentic AI
NICE
10d ago

Join NICE as a Senior AI Evangelist & Developer Advocate in DACH (Remote). Build AI agents, create content, and drive agentic AI storytelling.

Germany - RemoteCX - Agentic Experience AutomationFull-timeSeniorRemoteOpen · checked 7d ago
Salary not listedView Job
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Senior Product Manager, Actimize
NICE
10d ago

Join NICE as a Senior Product Manager in Atlanta, Hoboken, or Sandy. Lead KYC data intelligence products in a hybrid model.

USA - Atlanta, GA; USA - Hoboken, NJ; USA - Sandy, UTActimize - ProductFull-timeSenior · 5+ yrsOpen · checked 7d ago
Machine LearningGenerative AI
Salary not listedView Job
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Lead AI Business Consultant
NICE
12d ago

Join NICE in Düsseldorf as a Lead AI Business Consultant. Drive global enterprise AI adoption and optimization in a hybrid work model. Apply today.

Germany - DüsseldorfCX International, ManagementFull-timeLead · 10+ yrsOpen · checked 7d ago
Prompt EngineeringGenerative AI
Salary not listedView Job
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Lead Professional Services Engineer (AI)
NICE
14d ago

Apply for the Lead Professional Services Engineer (AI) role at NICE in Sydney. Full-time hybrid position requiring AI and contact center expertise.

Australia - SydneyGCO - Customer Success & ServicesFull-timeLead · 5+ yrsOpen · checked 7d ago
Generative AI
Salary not listedView Job
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Staff Machine Learning Engineer
NICE
18d ago

Join NICE Labs Research as a Staff Machine Learning Engineer in Sandy, UT. Optimize AI models for the Cognigy platform using Python and PyTorch.

USA - Sandy, UTCX - Agentic Experience AutomationFull-timeSenior · 3+ yrsOpen · checked 7d ago
PythonPyTorchTensorFlow
Salary not listedView Job
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Manager, PreSales Engineering, AI
NICE
24d ago

Lead AI sales engineering across Benelux, France, and Nordics for NICE Cognigy in a hands-on remote management role.

Netherlands -RemoteCX - Agentic Experience AutomationFull-timeManagerRemoteOpen · checked 7d ago
LLMsRAG
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Senior AI Solution Strategist
NICE
26d ago

Join NICE as an AI Solution Strategist. Shape conversational AI agents, partner with customers, and drive enterprise AI initiatives.

Japan - RemoteCX - Agentic Experience AutomationFull-timeSeniorRemoteOpen · checked 7d ago
Salary not listedView Job
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Senior Sales Engineer - AI Agents (Poland, CEE)
NICE
28d ago

Join NICE as a Senior Sales Engineer for AI Agents based in Germany, owning technical narratives for enterprise deals across CEE.

Germany - RemoteCX - Agentic Experience AutomationFull-timeSeniorRemoteOpen · checked 7d ago
LLMsNLPGenerative AI
Salary not listedView Job
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AI Product Manager
NICE
31d ago

Join NICE in Atlanta as an AI Product Manager. Build ethical AI solutions for public safety and justice. 3+ years SaaS experience required.

USA - Atlanta, GAVM, Public SafetyFull-timeMid · 3+ yrsOpen · checked 7d ago
LLMsComputer VisionMachine Learning
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Portfolio Presales Engineer
NICE
34d ago

Join NICE as a Portfolio Presales Engineer in South Africa. Drive AI-powered financial crime solutions in a remote, client-facing technical role.

South Africa - RemoteActimize - SalesFull-timeMidRemoteOpen · checked 7d ago
NLPMachine Learning
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Senior AI Project Manager, CX
NICE
37d ago

Apply for the Senior AI Project Manager, CX role at NICE. Manage customer-facing software and GenAI projects remotely. 5+ years experience required.

USA - RemoteGCO - Customer Success & ServicesFull-timeSenior · 5+ yrsRemoteOpen · checked 7d ago
LLMPrompt Engineering
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Director of Engineering
NICE
39d ago

Lead NICE's performance management engineering team. Oversee SaaS and AI microservices with 12+ years of experience. NiCE-FLEX hybrid model in Raanana.

Israel - RaananaCX - R&D EngineeringFull-timeDirector · 12+ yrsOpen · checked 7d ago
LLMAWSAzure
Salary not listedView Job
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Account Executive, Agentic AI
NICE
40d ago

Join NICE in Tokyo as their first dedicated Agentic AI sales specialist. Drive enterprise growth across Japan with 8+ years of B2B sales experience.

Japan - TokyoCX - Agentic Experience AutomationFull-timeSenior · 8+ yrsOpen · checked 7d ago
Salary not listedView Job