NiCE builds enterprise-scale artificial intelligence and customer service automation solutions designed to improve customer experience and boost operational efficiency. The company serves organizations across more than 150 countries, including large global brands, by providing an AI-driven platform that automates workflows, orchestrates journeys, and connects voice and digital channels. Its technology spans self-service AI agents, agent assist tools, workflow automation, knowledge management, and interaction analytics.
About NICE
NiCE builds enterprise-scale artificial intelligence and customer service automation solutions designed to improve customer experience and boost operational efficiency. The company serves organizations across more than 150 countries, including large global brands, by providing an AI-driven platform that automates workflows, orchestrates journeys, and connects voice and digital channels. Its technology spans self-service AI agents, agent assist tools, workflow automation, knowledge management, and interaction analytics.
The open roles indicate that NiCE is building distributed, cross-functional teams spanning engineering, product management, sales engineering, professional services, and consulting. The open positions include technical roles such as Staff Machine Learning Engineer, Director of Engineering, and Lead Professional Services Engineer alongside go-to-market and strategy roles like AI Product Manager, Account Executive, and various pre-sales and consulting positions. These openings are distributed across global locations including the USA, Germany, Japan, Israel, Netherlands, Poland, Australia, and South Africa, with a mix of onsite office presence and remote working arrangements, demonstrating a senior-heavy team composition focused on enterprise-scale delivery.
Open AI jobs at NICE

Join NICE as a Senior AI Evangelist & Developer Advocate in DACH (Remote). Build AI agents, create content, and drive agentic AI storytelling.

Join NICE as a Senior AI Evangelist & Developer Advocate in DACH (Remote). Build AI agents, create content, and drive agentic AI storytelling.

Join NICE as a Senior Product Manager in Atlanta, Hoboken, or Sandy. Lead KYC data intelligence products in a hybrid model.

Join NICE as a Senior Product Manager in Atlanta, Hoboken, or Sandy. Lead KYC data intelligence products in a hybrid model.

Join NICE in Düsseldorf as a Lead AI Business Consultant. Drive global enterprise AI adoption and optimization in a hybrid work model. Apply today.

Join NICE in Düsseldorf as a Lead AI Business Consultant. Drive global enterprise AI adoption and optimization in a hybrid work model. Apply today.

Apply for the Lead Professional Services Engineer (AI) role at NICE in Sydney. Full-time hybrid position requiring AI and contact center expertise.

Apply for the Lead Professional Services Engineer (AI) role at NICE in Sydney. Full-time hybrid position requiring AI and contact center expertise.

Join NICE Labs Research as a Staff Machine Learning Engineer in Sandy, UT. Optimize AI models for the Cognigy platform using Python and PyTorch.

Join NICE Labs Research as a Staff Machine Learning Engineer in Sandy, UT. Optimize AI models for the Cognigy platform using Python and PyTorch.

Lead AI sales engineering across Benelux, France, and Nordics for NICE Cognigy in a hands-on remote management role.

Lead AI sales engineering across Benelux, France, and Nordics for NICE Cognigy in a hands-on remote management role.

Join NICE as an AI Solution Strategist. Shape conversational AI agents, partner with customers, and drive enterprise AI initiatives.

Join NICE as an AI Solution Strategist. Shape conversational AI agents, partner with customers, and drive enterprise AI initiatives.

Join NICE as a Senior Sales Engineer for AI Agents based in Germany, owning technical narratives for enterprise deals across CEE.

Join NICE as a Senior Sales Engineer for AI Agents based in Germany, owning technical narratives for enterprise deals across CEE.

Join NICE in Atlanta as an AI Product Manager. Build ethical AI solutions for public safety and justice. 3+ years SaaS experience required.

Join NICE in Atlanta as an AI Product Manager. Build ethical AI solutions for public safety and justice. 3+ years SaaS experience required.

Join NICE as a Portfolio Presales Engineer in South Africa. Drive AI-powered financial crime solutions in a remote, client-facing technical role.

Join NICE as a Portfolio Presales Engineer in South Africa. Drive AI-powered financial crime solutions in a remote, client-facing technical role.

Apply for the Senior AI Project Manager, CX role at NICE. Manage customer-facing software and GenAI projects remotely. 5+ years experience required.

Apply for the Senior AI Project Manager, CX role at NICE. Manage customer-facing software and GenAI projects remotely. 5+ years experience required.

Lead NICE's performance management engineering team. Oversee SaaS and AI microservices with 12+ years of experience. NiCE-FLEX hybrid model in Raanana.

Lead NICE's performance management engineering team. Oversee SaaS and AI microservices with 12+ years of experience. NiCE-FLEX hybrid model in Raanana.

Join NICE in Tokyo as their first dedicated Agentic AI sales specialist. Drive enterprise growth across Japan with 8+ years of B2B sales experience.

Join NICE in Tokyo as their first dedicated Agentic AI sales specialist. Drive enterprise growth across Japan with 8+ years of B2B sales experience.