Account Executive, Agentic AI
About this role
Enterprises in Japan are ready to adopt artificial intelligence, but they need solutions that fit their existing infrastructure without requiring a complete overhaul. To address this demand, NICE is hiring its first dedicated Agentic AI sales specialist in Japan to accelerate market presence and deliver immediate value through a standalone product portfolio.
In this newly created role, the incoming specialist will drive new annual recurring revenue by managing direct and partner-led sales across major enterprise verticals such as BFSI, telecommunications, and retail. Working alongside experienced regional teams and solution engineers, the representative will engage C-suite and VP-level leaders to position flexible AI systems that complement legacy technology investments.
An ideal candidate combines a robust background in enterprise software sales with deep familiarity with the Japanese business ecosystem and procurement processes. Someone with a proactive hunter mindset, strong commercial acumen, and bilingual communication skills in English and Japanese will thrive in this growth-oriented position.
What you will do
- Establish and grow the company's Agentic AI presence across the Japanese enterprise market by generating new annual recurring revenue through direct and partner-led sales.
- Lead complete sales cycles from initial account planning and discovery to solution design, commercial negotiation, and final close.
- Position standalone solutions as complements to existing customer technology investments while articulating clear return on investment and integration simplicity.
- Build and maintain a strong, qualified pipeline using disciplined forecasting methodologies.
- Engage and influence senior stakeholders including CXOs, CTOs, and VP-level leaders across sectors like BFSI, telecom, and retail.
- Collaborate with channel and global system integrator partners to extend market reach and accelerate deal velocity.
- Coordinate with internal pre-sales, product specialists, and solution engineers who provide technical support at every stage.
- Represent the organization at key industry events, conferences, and customer forums throughout Japan.
What you need
- Bring over eight years of enterprise B2B sales experience with a proven track record in artificial intelligence, SaaS, or customer experience technology.
- Demonstrate deep familiarity with the Japanese enterprise ecosystem, including how large organizations navigate procurement and multi-stakeholder decisions.
- Possess a hunter mindset focused on creating new pipeline rather than solely managing existing accounts.
- Exhibit strong commercial acumen with the ability to build compelling return on investment narratives and manage complex deal structures.
- Apply consultative selling skills to translate advanced technological capabilities into tangible business outcomes for clients.
- Show comfort working across a partner ecosystem that includes global system integrators, regional system integrators, and channel partners.
- Communicate effectively with executive presence in both English and Japanese.
Skills and tech stack
Questions candidates ask
What products will I be selling in this role?
The focus is exclusively on the standalone Agentic AI portfolio, which includes Cognigy Agentic AI, Knowledge Management, Agent Assist, and Proactive AI. These solutions are designed to deliver immediate value within any existing infrastructure without requiring a replacement of current systems.
Who will I work with to support my sales efforts?
Sales specialists are backed by an experienced regional team, pre-sales and solution engineering support, and product specialists who assist at every stage. Additionally, the role involves collaborating with channel and global system integrator partners.
What level of experience is required for this position?
Candidates must have eight or more years of enterprise B2B sales experience with a strong track record in AI, SaaS, or customer experience technology. Deep familiarity with the Japanese enterprise ecosystem and bilingual communication in English and Japanese are also required.