About this role
Retell AI seeks a remote Telephony/VOIP Engineer to manage telephony integrations and provide advanced technical support for enterprise clients. This contract position suits experienced networking professionals who want to drive reliability and call quality at a fast-growing voice AI startup.
Role Overview
The Telephony/VOIP Engineer owns the technical success of telephony integrations and serves as the primary contact for advanced enterprise support after onboarding. This remote role involves collaborating directly with customers and resolving complex technical issues to guarantee high call reliability. Candidates must be available for hours that overlap with the Pacific Time team and client base.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Retell AI reimagines call centers using first principles and cutting-edge voice AI. Thousands of businesses utilize the company's AI voice agents to manage sales, support, and logistics interactions. Backed by prominent investors like Y Combinator and Alt Capital, Retell AI has scaled rapidly to $60M ARR with a 40-person team. Recognized on the a16z top AI apps list and Brex's fast-growing software vendors list, the company builds intelligent AI workers that function as frontline agents, managers, and QA analysts.
How to Apply
Interested candidates should visit the official Retell AI careers page to submit an application for this remote telephony role.
Skills and tech stack
Questions candidates ask
What is the employment type for this role?
This position is offered as a full-time or part-time 1099 Contractor role.
What is the monthly salary range?
Compensation is between $6,000 and $7,500 USD per month, depending on experience.
Is this position fully remote?
Yes, this is a remote position, though applicants must be open to working some hours that overlap with Pacific Time.
How many years of experience are required?
Candidates must have 5 or more years of experience as a Telephony Engineer, VoIP Engineer, or in an equivalent low-latency networking role.
What programming or scripting languages are needed?
The role requires the ability to write or modify basic scripts using Python, Bash, or JavaScript.