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Senior Compliance Manager

Retell AISan Francisco Bay AreaOperations
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Salary
$195K - $225K USD
Job type
Full-time
Posted
29 Sept 2026
Status
Open · checked 7d ago

About this role

Retell AI is seeking a Senior Compliance Manager to lead security and compliance programs for its cutting-edge voice AI platform in Redwood City. This full-time role suits an experienced compliance professional looking to drive enterprise deals at a fast-growing, venture-backed tech company.

Role Overview

Retell AI is transforming customer service operations for major global enterprises through intelligent voice agents. As the organization's first Senior Compliance Manager, this individual reports directly to the founder while collaborating closely with the Engineering and Sales divisions. The position centers on building and maintaining a reliable, audit-ready compliance framework that accelerates high-value enterprise and healthcare agreements.

Key Responsibilities

Manage SOC 2 Type II, HIPAA, and ISO 27001 initiatives from start to finish, coordinating alongside external auditors and utilizing GRC platforms.
Complete security questionnaires and RFPs efficiently while keeping the organization's trust center up to date.
Oversee company-wide internal policies, vendor risk assessments, employee training, and regulatory updates impacting voice artificial intelligence.
Participate directly in enterprise sales meetings to address security and compliance inquiries from prospective clients.

Requirements

Minimum of 4 years of professional background working in compliance, GRC, or security auditing.
Direct personal ownership of at least one complete SOC 2 Type II audit cycle.
Professional background gained at a venture-backed SaaS or artificial intelligence enterprise, or alternatively within a Big 4 or specialized audit firm performing SOC 2 or ISO engagements.

Nice to Have

Professional certifications such as CISA, CISM, or CRISC.
Practical familiarity with compliance automation tools like Vanta or Drata.
Direct HIPAA compliance experience working alongside healthcare sector clients.

Skills and Tools

Governance, Risk, and Compliance (GRC) framework management.
SOC 2 Type II, HIPAA, and ISO 27001 audit execution.
Vendor risk management and internal policy development.
Technical communication tailored for both software engineers and enterprise chief information security officers.

Salary and Benefits

Annual cash salary ranging from $195,000 to $225,000 USD.
Equity compensation package featuring a 4-year vesting schedule with a 1-year cliff.
Relocation support provided for candidates moving to the Redwood City, California area.
Work authorization sponsorship availability, covering H-1B, TN, L-1, E-3, and F-1 (OPT/CPT) visa categories.
Complete 100% health insurance coverage spanning medical, dental, and vision plans.
Daily $70 DoorDash credit covering meals and snacks.
Monthly stipends including $200 for wellness, $300 for commuting, $75 for phone service, and $50 for internet expenses.

About the Company

Retell AI leverages first-principles thinking to redefine modern customer contact centers utilizing advanced voice artificial intelligence. Supported by prominent investors such as Y Combinator and Alt Capital, the company has scaled rapidly to reach $80M in ARR and a valuation exceeding $1.5B. Recognized widely across the technology sector, the organization was named the No. 1 Best Place to Work in the Bay Area by the San Francisco Business Times for 2026.

How to Apply

Interested candidates should submit their application directly through the official Retell AI careers page.

Questions candidates ask

What is the salary range for the Senior Compliance Manager position?

The annual cash salary ranges from $195,000 to $225,000 USD, supplemented by an equity package featuring a 4-year vesting schedule and a 1-year cliff.

Where is this job located?

This role is based in Redwood City, California, and relocation support is available for qualified incoming candidates.

Does Retell AI provide visa sponsorship for this role?

Yes, Retell AI is open to sponsoring work authorization for qualified applicants, including H-1B, TN, L-1, E-3, and F-1 OPT/CPT visas.

What level of experience is required?

Candidates must have at least 4 years of experience in compliance, GRC, or security auditing, including personal ownership of at least one SOC 2 Type II audit.

What benefits are included with employment?

Benefits include 100% coverage for medical, dental, and vision insurance, a daily $70 DoorDash credit, and monthly reimbursements for wellness, commuting, phone, and internet expenses.

Ready to apply?

The application is on the official Retell AI careers page.

Apply on company site