About this role
Retell AI is seeking an Enterprise Account Manager to join the team in the San Francisco Bay Area on an onsite basis. This full-time position suits ambitious professionals with post-sales experience who want to drive growth, consumption, and long-term partnerships with major enterprise clients.
Role Overview
This position focuses entirely on managing, retaining, and expanding a designated book of enterprise accounts following the initial launch. The professional in this role acts as the primary contact for enterprise buyers and program owners, guiding them from their first production call through renewals and broader organizational adoption. Because Retell AI utilizes a consumption-based pricing model, revenue growth relies heavily on increasing the customer's call volume handled by AI voice agents rather than standard contract repapering exercises.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Retell AI applies first-principles thinking to revolutionize call centers through cutting-edge voice AI technology, handling sales, support, and logistics calls. Backed by Y Combinator, Alt Capital, and other leading investors, the company has scaled significantly while earning recognition such as the No. 1 Best Place to Work in the Bay Area by the San Francisco Business Times and placement on a16z's Top 50 AI Apps list.
How to Apply
Interested candidates should apply directly on the official company careers page.
Questions candidates ask
What is the salary range for the Enterprise Account Manager role?
The annual cash salary ranges from $180,000 to $220,000 USD, supplemented by an equity package with a 4-year vesting schedule and 1-year cliff.
Where is this job located?
This is an onsite position based in the San Francisco Bay Area (Redwood City, California), with relocation support provided.
What experience is required to apply?
Applicants must have 2 or more years of experience in Account Management, Customer Success Management, or another post-sales role at a B2B software company where they personally owned a renewal or expansion number.
Does Retell AI offer visa sponsorship for this position?
Yes, Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, and F-1 (OPT/CPT) visas.
What additional benefits are included with employment?
Benefits include 100% coverage for medical, dental, and vision insurance, a $70 daily DoorDash credit, and monthly stipends for wellness, commuting, phone, and internet expenses.