Role Overview
ElevenLabs is seeking an experienced Strategic Account Executive to lead commercial growth across major Italian enterprises. This role is ideal for a driven sales professional based in Italy, with a preference for Milan, who possesses a strong network among C-level executives.
Key Responsibilities
Build and manage a growing portfolio of strategic accounts across Italy, focusing on verticals such as Financial Services & Insurance, Telecommunications, Healthcare, and Utilities to meet revenue goals.
Identify new business opportunities where conversational AI capabilities and ElevenAgents can drive contact center automation, customer engagement, and operational efficiency.
Lead consultative, multi-stakeholder sales cycles and build compelling business cases that translate advanced AI voice technology into measurable business value for economic buyers.
Develop and maintain a thorough understanding of the conversational AI landscape, use cases, and competitive solutions within regulated Italian industries.
Demonstrate expertise or a strong willingness to learn about conversational AI applications in customer support, virtual agents, IVR modernization, and in-app assistants.
Execute tailored account strategies to expand the company presence in key enterprise verticals while navigating complex procurement and organizational structures.
Partner closely with Customer Success, Forward Deployed Engineers, and Solutions Engineering to guarantee smooth onboarding, deployment, and account expansion.
Act as a trusted advisor by educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.
Requirements
Seven or more years of quota-carrying strategic sales experience in SaaS or technology, with ideal exposure to AI, generative AI, LLM-based products, or API-driven platforms.
Proven success in closing deals and managing long, complex sales cycles involving multiple stakeholders across business, IT, legal, and procurement.
Well-connected within the Italian enterprise landscape, featuring an existing network of senior contacts and a strong executive presence for board-level relationships.
Experience selling technical solutions to product and engineering leaders, with the ability to translate complex technology into clear business value.
Deep familiarity with enterprise procurement and legal processes in Italy, capable of accelerating deal velocity in intricate organizational structures.
Comfort operating in an early-stage, high-growth environment that requires building new playbooks and iterating quickly.
Genuine passion for voice and audio AI and its potential to unlock transformative customer value.
Customer and product-driven mentality prioritizing client satisfaction and scale.
Native or full professional proficiency in Italian, alongside strong English skills for internal collaboration.
Skills and Tools
SaaS Sales
Large Language Models (LLM)
Conversational AI
API-Driven Platforms
Enterprise Account Management
Consultative Selling
Salary and Benefits
Innovative culture within a generational AI organization
Professional growth paths and continuous learning opportunities supported by an annual discretionary stipend
Social travel stipend to meet up with colleagues annually
Participation in annual company offsites held in international locations
Monthly co-working stipend for candidates not located near a main hub
About the Company
ElevenLabs is an AI research and product company that launched in January 2023 with the introduction of the first human-like AI voice model. Backed by prominent investors such as Andreessen Horowitz, ICONIQ Growth, and Sequoia, the company has raised $781 million and serves millions of users and thousands of businesses, ranging from fast-growing startups to large enterprises like Meta and Deutsche Telekom. Its offerings span across three main platforms including ElevenAgents, ElevenCreative, and ElevenAPI.
How to Apply
Interested candidates should apply directly on the official ElevenLabs careers page.
