Latest AI JobsBrowse Jobs
Serval logo

Solutions Engineer Strategy & Operations Lead

ServalSan FranciscoRevenue Strategy and Operations
Apply on company site
Salary
$190K - $265K USD
Job type
Full-time
Posted
15 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Solutions Engineer Strategy & Operations Lead position at AI in San Francisco is the first dedicated operational hire for the Solutions Engineering organization. This full-time, on-site role suits experienced professionals with a strong background in revenue operations, business strategy, or scaling high-growth B2B software companies who want to build a technical go-to-market engine from the ground up.

Key Responsibilities

Partner directly with Solutions Engineering leadership to define strategic direction, coverage models, and headcount planning.
Oversee pilot and POC forecasting accuracy and establish scalable operating cadences, including technical win reviews and qualification checkpoints.
Identify and eliminate workflow friction points across demo preparation, integration reviews, security questionnaires, and customer handoffs.
Build a world-class content and asset layer that includes reusable use-case libraries, demo environments, and integration playbooks.
Analyze technical performance metrics such as conversion rates, technical win rates, cycle times, and SE capacity utilization.
Translate pilot outcomes, recurring technical blockers, and loss reasons into actionable, prioritized feedback for Product and Engineering teams.

Requirements

Six to eight or more years of professional experience in Revenue Operations, Strategy & Operations, or Business Operations within a high-growth B2B software company.
Backgrounds in consulting, corporate strategy, private equity, or investment banking are welcomed, along with prior experience supporting Solutions Engineering groups.
Proven ability to independently drive ambiguous, open-ended initiatives from initial strategy through execution.
Exceptional analytical capabilities, including mastery of Excel or Sheets.
Technical fluency sufficient to understand customer integration discussions, diagnose pilot bottlenecks, and build trust with technical stakeholders.
Capacity to collaborate effectively with senior go-to-market leadership, individual contributors, and cross-functional partners.
Full-time availability to work on-site five days per week in San Francisco, California.

Nice to Have

Familiarity with SQL and BI tooling for advanced data analysis.
Experience utilizing Salesforce and broader go-to-market technology stacks such as Gong, Outreach, Amplemarket, or Clay.
Prior success scaling a pre-sales organization from early stages to substantial annual recurring revenue.
Experience managing enterprise displacement and technical evaluation motions.
Innovation utilizing artificial intelligence to improve internal team productivity.

Skills and Tools

Strategic planning and operational execution
Revenue and business operations
Process optimization and workflow design
Data analytics and performance metric tracking
Excel or Google Sheets
SQL and business intelligence tooling (preferred)
Salesforce and go-to-market technology stack knowledge (preferred)

Salary and Benefits

Annual salary range between $190,000 and $265,000 in USD.
Opportunity to make a high-impact contribution shaping company and product success.
Rapid professional growth alongside an experienced team and top-tier investors.
Culture centered around innovation, ownership, accountability, and collaboration.

About the Company

AI is an artificial intelligence-native automation platform headquartered in San Francisco, building intelligent software agents that handle complex enterprise workflows. Founded in early 2024, the enterprise is trusted by leading organizations across diverse industries to eliminate manual operational friction. The company is backed by prominent venture capital firms and investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst.

How to Apply

Interested candidates should visit the official company careers page to submit an application for this role.

Skills and tech stack

SQL

Questions candidates ask

What is the salary range for this role?

The position offers an annual salary between $190,000 and $265,000 USD.

Where is the job located?

This position requires working on-site five days a week in San Francisco, California.

How many years of experience are required?

Candidates must have 6-8+ years of professional experience, specifically in Strategy & Operations, Revenue Operations, or Business Operations within high-growth B2B software companies.

Is remote work permitted?

No, this is not a remote position and requires full-time on-site presence in San Francisco.

What technical skills are needed?

Strong analytical capabilities including Excel or Sheets mastery are required, while SQL and BI tooling experience are preferred.

Ready to apply?

The application is on the official Serval careers page.

Apply on company site