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Software Engineer, Infrastructure

ServalSan FranciscoEngineering
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Salary
$200K - $325K USD
Job type
Full-time
Posted
29 Jan 2026
Status
Open · checked 7d ago

About this role

Serval seeks a Software Engineer, Infrastructure for a full-time, on-site position in San Francisco. This role suits professionals with extensive distributed systems experience who want to scale core infrastructure for an enterprise AI platform.

Role Overview

Serval develops an advanced AI platform designed to automate intricate enterprise workflows. In this position, the engineer scales the foundational architecture supporting intelligent agents and automation pipelines. A primary focus involves facilitating on-premises and private cloud installations for enterprise accounts requiring self-hosted solutions. This opportunity targets technical experts eager to define the infrastructure strategy of a rapidly expanding technology enterprise.

Key Responsibilities

Architect, deploy, and manage massive distributed systems driving AI agent execution, data pipelines, and workflow orchestration.
Develop and upkeep Terraform modules for cloud infrastructure provisioning across AWS, GCP, and Azure platforms.
Package software and create installation tooling to help enterprise clients successfully self-host the platform in private environments.
Deliver direct technical assistance and troubleshooting aid to corporate clients running private instances.
Maintain high reliability, availability, and performance levels through rigorous monitoring, capacity planning, and incident management.
Design internal tools that empower product teams to test and release services smoothly.
Partner with engineering groups to formulate resilient architectures compatible with cloud and self-hosted models.
Optimize system resource usage encompassing networking, storage, compute, and databases.
Enforce strict security protocols and compliance measures across all deployment models.

Requirements

Minimum of three years working with large-scale distributed systems in live production environments.
Demonstrated background creating and managing infrastructure via Terraform.
Comprehensive understanding of AWS, GCP, or Azure cloud services including storage, networking, and compute.
Direct experience packaging and supporting on-premises software rollouts for business clients.
Working knowledge of programming languages such as Python or Go for infrastructure tooling.
Solid grasp of container technologies including Docker and Kubernetes, alongside databases and networking principles.
Familiarity with observability tools covering logging, metrics, alerting, and incident response.
Strong communication skills to explain technical concepts and assist clients.
Capability to diagnose intricate system failures and execute prompt corrections.

Nice to Have

Production-level Kubernetes cluster management experience.
Familiarity with continuous integration, deployment pipelines, and CI/CD tools.
Background utilizing workflow orchestration engines such as Temporal.
Exposure to data streaming tools like Kafka and data warehouse architectures.
Understanding of enterprise security standards including SOC 2, GDPR, and ISO 27001.
Prior employment at fast-paced startup companies experiencing rapid scale.

Skills and Tools

Python
AWS, GCP, Azure
Kubernetes
Docker
Kafka
Terraform

Salary and Benefits

Annual base salary ranging between $200,000 and $325,000 in USD.
High-impact career growth opportunity building a novel AI product alongside seasoned investors and team members.
Collaborative culture emphasizing ownership, continuous innovation, accountability, and enjoyment.

About the Company

Serval operates as an AI-native automation platform founded in early 2024. The organization builds intelligent agents capable of handling complex enterprise workflows from end to end across departments like IT, HR, Finance, and Engineering. The business is backed by prominent venture firms such as Sequoia Capital, Redpoint Ventures, and General Catalyst, and is trusted by leading brands including Notion, Perplexity, and Vercel.

How to Apply

Candidates should submit their application directly on the official Serval careers page.

Skills and tech stack

PythonAWSGCPAzureKubernetesDockerKafkaTerraform

Questions candidates ask

What is the salary range for the Software Engineer, Infrastructure position?

The annual salary falls between $200,000 and $325,000 USD.

Is this job remote?

No, this is an on-site position located in San Francisco.

How many years of experience are required?

Applicants must have at least 3 years of experience building and operating large-scale distributed systems in production.

What cloud platforms are relevant to this role?

The position requires deep knowledge of at least one major cloud provider, specifically AWS, GCP, or Azure.

What programming languages are mentioned for this role?

Proficiency in Python, Go, or similar languages is required for building automation and tooling.

Ready to apply?

The application is on the official Serval careers page.

Apply on company site