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Senior Applied Researcher AI/ML ( CAD)

PointClickCareRemote, CanadaEngineering
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Salary
$159K - $176K CAD
Job type
Full-time
Work mode
Remote
Posted
9 Mar 2026
Status
Open · checked 9d ago

About this role

PointClickCare is seeking a full-time Senior Applied Researcher AI/ML to join its Advanced Technology team on a remote basis in Canada. This role suits an experienced machine learning professional who wants to build innovative, AI-driven solutions that help healthcare providers deliver exceptional patient care.

Role Overview

As a Senior Applied Researcher in AI and Machine Learning, the successful candidate will work within the Advanced Technology group reporting to the Vice President, Advanced Technology. The position focuses on solving critical business and customer problems in the dynamic healthcare sector. The professional will apply creative, pragmatic solutions, framing complex problems, preparing data, selecting techniques, and building model systems that transform health technology.

Key Responsibilities

Apply machine learning, artificial intelligence, generative AI, and large language model methods to build model systems integrated into large-scale cloud SaaS production environments.
Collaborate with product leaders, clinical informaticists, engineers, data scientists, UI/UX researchers, and healthcare professionals to design high-value solutions.
Build solutions utilizing structured or unstructured healthcare data for predictive modeling, summarization, recommendations, semantic search, extraction, and classification.
Conduct experimentation and research to determine appropriate evaluation methods, algorithms, and development approaches for production-ready models.
Execute data collection, cleaning, prompt tuning, fine-tuning, parameter tuning, model training, and performance evaluation.
Apply and evolve responsible AI evaluation practices using frameworks like RAGAS, LangSmith, and LLM-as-judge to ensure fairness, safety, and quality at scale.
Cultivate a collaborative team culture by sharing knowledge and building new organizational capabilities.

Requirements

Ph.D. graduate with at least one year of related industry experience, or a Master's graduate with a minimum of four years of industry experience, including at least one year directly related to healthcare machine learning and artificial intelligence.
Demonstrated commercial SaaS experience through multiple major product releases.
Practical, hands-on experience handling healthcare data such as clinical notes, EHR, and ADT.
Strong proficiency in Python, with knowledge of Java or alternative languages considered beneficial.
Solid understanding of SQL and data engineering for machine learning pipelines.
Experience managing large datasets using big data frameworks such as Azure Data Lake, Apache Spark, or Databricks.
Familiarity with transformer models and large language model approaches, including parameter-efficient fine-tuning methods like LoRA or QLoRA using Hugging Face Transformers.
Experience building and evaluating models using tools like PyTorch, NumPy, SciPy, Pandas, Scikit-learn, and LightGBM.
Experience deploying models on public cloud infrastructure including AWS, Azure, or Google Cloud, alongside familiarity with CI/CD and version control.
Strong communication skills suited for a distributed team environment.

Skills and Tools

Python, Java, SQL
PyTorch, Scikit-learn, Pandas, NumPy, SciPy, LightGBM
Hugging Face Transformers, LangChain, LlamaIndex, RAGAS, LangSmith
Apache Spark, Databricks, Azure Data Lake
AWS, Azure, Google Cloud Platform

Salary and Benefits

The salary range for this position is 159,000 to 176,000 Canadian Dollars annually. PointClickCare provides a flexible working environment, opportunities for professional growth, and the chance to engage in meaningful health technology work.

About the Company

PointClickCare is a leading, founder-led, and privately held healthcare technology company operating a platform that serves over 30,000 provider organizations. Recognized as a top private cloud company by Forbes and praised for its corporate culture, the organization reinvests heavily into research and development to empower employees to create human-first, AI-accelerated healthcare solutions.

How to Apply

Interested candidates should visit the official PointClickCare careers page to submit an application for this remote position.

Skills and tech stack

PythonPyTorchSQLAWSAzureJavaSparkLLMNLPLangChainRAG

Questions candidates ask

What is the salary for the Senior Applied Researcher AI/ML role?

The position offers a salary range between 159,000 and 176,000 Canadian Dollars per year.

Is this job remote?

Yes, this is a remote position based in Canada, though occasional travel to Mississauga or Salt Lake City offices may be required for specific company events and onboarding.

What educational qualifications are required?

Applicants must hold either a Ph.D. with at least one year of related industry experience or a Master's degree with at least four years of industry experience, which must include a minimum of one year directly related to healthcare machine learning or AI.

What technical skills and tools are needed?

Required skills include Python programming, SQL, PyTorch, handling big data frameworks like Apache Spark or Databricks, public cloud platforms like AWS or Azure, and working with transformer models and large language models.

What department does this role belong to?

This role is part of the Advanced Technology and Applied AI Research team within the Engineering department.

Ready to apply?

The application is on the official PointClickCare careers page.

Apply on company site