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Sales Operations Manager

DoctronicNew York CityPartnerships
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Salary
$125K - $150K USD
Job type
Full-time
Work mode
Remote
Posted
19 Sept 2026
Status
Open · checked 7d ago

About this role

The Sales Operations Manager at Doctronic in New York City is a full-time hybrid position responsible for driving the operational backbone of the enterprise partnerships team. This role suits an experienced operations professional with strong CRM and deal desk expertise looking to build processes from scratch in a fast-paced AI healthcare environment.

Role Overview

Doctronic is seeking its first dedicated operations hire on the enterprise team, reporting directly to the Chief Business Officer. This position focuses on removing administrative burdens from sellers by owning the contracting, diligence, and procurement layers of complex enterprise sales. The primary metric for success in this role is reducing the number of days spent in the contracting phase.

Key Responsibilities

Maintain the CRM as the single source of truth, managing stage definitions, exit criteria, hygiene, and leadership dashboards.
Manage the deal desk by handling pricing approval routing, statement of work drafting, SLA templates, and redline tracking.
Handle security and diligence questionnaires end-to-end by coordinating responses across security, compliance, clinical, and engineering teams.
Coordinate procurement and legal follow-through for both sides and escalate stalled deals immediately.
Facilitate weekly pipeline reviews and prepare monthly board pipeline packs while ensuring forecast accuracy.
Create comprehensive deal records detailing scope, pricing, and service commitments for implementation and customer success teams.
Automate repetitive tasks to establish scalable operational processes.

Requirements

Possess 4 to 7 years of relevant experience in sales operations, revenue operations, deal desk, or business operations at a B2B company handling enterprise deals.
Demonstrate fluency in modern CRM configuration and management without relying on support tickets.
Bring direct experience managing complex enterprise procurement or running security and diligence questionnaire responses.
Display strong analytical capabilities, advanced spreadsheet proficiency, and SQL experience or a willingness to learn.
Demonstrate exceptional organizational skills and clear writing abilities for critical documentation.
Thrive in a high-autonomy environment as the sole operations team member.
Reside in New York City or be willing to relocate for this hybrid position.

Nice to Have

Background in enterprise sales operations within healthcare or other regulated industries involving BAAs, DUAs, and security reviews.
Familiarity with contract lifecycle management tooling or CPQ systems.
Experience utilizing BI tools and generating reports from data warehouses.
Past success establishing a partner reporting function or deal desk from the ground up.
Exposure to post-sales or implementation to understand downstream deal requirements.

Salary and Benefits

Base salary range of $125,000 to $150,000 per year plus equity.
Health reimbursement allowance and well-being support.
Flexible time off policy.

About the Company

Doctronic is a recognized AI healthcare platform providing free, anonymous, and HIPAA-compliant medical consultations with millions of completed consults. The company has raised $65 million in Series B funding from backers including Abstract, Lightspeed, and Union Square Ventures, and operates live across all 50 states and Washington D.C.

How to Apply

To apply for this position, please visit the official Doctronic careers page to submit your application.

Skills and tech stack

SQL

Questions candidates ask

What is the salary range for the Sales Operations Manager?

The base salary range is $125,000 to $150,000 per year, plus equity.

Where is this job located?

This is a hybrid role based in New York City, and candidates must be based in New York City or willing to relocate.

Who does this role report to?

The Sales Operations Manager reports directly to the Chief Business Officer.

What level of experience is required?

The role requires 4 to 7 years of experience in sales operations, revenue operations, deal desk, or business operations within a B2B company dealing with enterprise sales.

What technical skills are needed?

Candidates must be fluent in modern CRM configuration, highly proficient with spreadsheets, and comfortable writing SQL or willing to learn.

Ready to apply?

The application is on the official Doctronic careers page.

Apply on company site