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Sales Development Representative

DovetailUS RemoteSales & Customer Success
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
8 Sept 2026
Status
Open · checked 8d ago

About this role

Role Overview

The Sales Development Representative at Dovetail is a remote position based in select US states for individuals looking to shape a new sales development motion. This professional will serve as the initial contact for innovative teams, uncovering opportunities and generating leads alongside Account Executives. It is an ideal role for relationship builders and problem solvers eager to grow within a fast-paced SaaS company.

Please note that applicants must reside in California, Texas, Massachusetts, Michigan, New Jersey, Arizona, New York, or Florida.

Key Responsibilities

Act as a founding member of the sales development team by designing outreach playbooks, tooling, and processes for outbound motions.
Own the generation of top-of-funnel pipelines through prospecting, research, and multi-channel outreach involving email, phone, social channels, and video.
Partner alongside Marketing, RevOps, and Account Executives to build targeted account-based marketing campaigns and effective messaging.
Consult and educate prospective clients by asking thoughtful questions, identifying pain points, and presenting an AI-first insights platform.
Utilize data and artificial intelligence tools to personalize interactions and optimize conversion rates.
Document and test repeatable processes to continuously improve response rates and productivity.
Qualify leads and transition them smoothly to Account Executives with comprehensive contextual insights.
Represent the brand with curiosity and empathy, reflecting a customer-obsessed culture during every touchpoint.

Requirements

Possess one to three years of outbound prospecting experience as an SDR or BDR within B2B SaaS, early-stage companies, or targeting research and product personas.
Demonstrate an understanding of how mid-market and enterprise entities make purchasing decisions and navigate account maps with multiple stakeholders.
Show proven experience executing multi-threaded outreach utilizing personalized, trigger-based campaigns across various channels.
Exhibit familiarity with customer relationship management platforms, sequence builders, and prospecting tools.
Maintain an analytical and operational mindset, utilizing data to track performance against key performance indicators.
Communicate clearly and precisely, anchoring value propositions on customer contexts.
Bring a high-agency approach with a growth mindset, comfortable navigating ambiguity and experimentation.

Nice to Have

Prior background working at high-growth firms such as Figma, Notion, or Atlassian.

Skills and Tools

Multi-channel outbound prospecting (email, phone, social, video)
Lead qualification and pipeline generation
CRM platforms like HubSpot and Salesforce
Prospecting tools including Sales Navigator, Clay, and Apollo
Sequence builders such as Mixmax and Outreach
Familiarity with design and product tools like Figma

Salary and Benefits

Competitive base salary accompanied by equity and stock options.
Comprehensive health, vision, dental, and 401(k) coverage facilitated through Sequoia.
Four weeks of accrued leave, floating public holidays, and additional gifted bonus days.
Opportunity to work from anywhere in the world for up to four weeks annually.
Flexible learning and development or wellness benefits, featuring a choice between a $3,000 professional development allowance or a $1,000 wellness stipend.
Generous parental leave policies offering 20 weeks for primary caregivers and 12 weeks for secondary caregivers, alongside return-to-work support.
Special four-week sabbatical leave upon reaching four years of service.
Regular team bonding events, clubs, and cultural milestone celebrations.

About the Company

Dovetail operates as the Customer Intelligence Platform designed to unify fragmented feedback from support tickets, sales calls, and research into a singular artificial intelligence layer. Established in 2017, the organization employs over one hundred staff members across offices in Sydney and San Francisco, partnering with thousands of clients ranging from startups to Fortune 500 enterprises. The company values autonomy, authenticity, craftsmanship, and diversity, encouraging team members to bring their authentic selves to work.

How to Apply

Interested candidates should visit the official Dovetail careers page to submit their application for this remote position.

Skills and tech stack

Figma

Questions candidates ask

What states are eligible for this remote role?

Applicants must be based in California, Texas, Massachusetts, Michigan, New Jersey, Arizona, New York, or Florida.

What level of experience is required for this position?

Candidates should have 1 to 3 years of SDR or BDR experience in B2B SaaS, scale-up companies, or targeting product and research personas.

What tools and software will I use in this role?

You will use tools like HubSpot, Salesforce, Sales Navigator, Clay, Apollo, Mixmax, Outreach, and Dovetail's own platform.

What kind of benefits does Dovetail offer US employees?

US employees receive comprehensive health, dental, vision, and 401(k) coverage through Sequoia, equity options, four weeks of accrued leave, parental leave, wellness or learning stipends, and the ability to work from anywhere for four weeks a year.

Is AI experience required?

Dovetail expects candidates to already be embedding AI pragmatically into their daily workflows to improve the speed and impact of their work.

Ready to apply?

The application is on the official Dovetail careers page.

Apply on company site