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Implementation Project Manager

Absorb SoftwareRemote CANClient Success
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
15 Sept 2026
Status
Open · checked 7d ago

About this role

The Implementation Project Manager role at Absorb Software is a remote, full-time position based in Canada within the Client Success department. This opportunity is well-suited for an experienced professional who excels at guiding clients through software onboarding and building lasting business partnerships.

Role Overview

As an Implementation Project Manager, you act as the primary point of contact and educator for new clients, ensuring a smooth transition to the Absorb Learning Management System. You will manage the entire software setup lifecycle, usually lasting about eight weeks, while offering expert advice and resolving any challenges that arise during the rollout.

Key Responsibilities

Own the end-to-end software implementation process for new clients using phone, email, and virtual meetings.
Gather project requirements, define scopes, and establish realistic timelines and goals alongside clients.
Act as a central liaison for cross-functional collaboration and resource management.
Implement supplementary products and integrations, including RESTful APIs and CRM or HRM systems.
Deliver detailed software training tailored to each client's unique workflows and operational needs.
Oversee a portfolio of concurrent projects while maintaining high standards of quality.

Requirements

Minimum of four years of experience in client onboarding, software implementation, or project management.
Background in delivering software training to users.
Familiarity with foundational Software-as-a-Service principles.
Demonstrated ability to manage time effectively.
Strong project-oriented mindset.

Nice to Have

Prior experience working as an LMS administrator or trainer.
Familiarity with the adult learning and E-learning sectors.
Formal project management certification or a Project Management Professional credential.
Experience utilizing data import tools.

Skills and Tools

Project management and client communication
Software training and configuration
Familiarity with Absorb LMS, Salesforce, ChurnZero, Monday.com, Microsoft Teams, Microsoft Office, and Gong

Salary and Benefits

Fully remote work environment with flexible scheduling arrangements.
Comprehensive medical and dental benefits, plus retirement savings plans.
Eligibility for two distinct bonus plans and generous time off policies.
New hire equipment allowance alongside a monthly flex allowance.
Opportunities for continuous career growth and internal mobility.

About the Company

Absorb Software is a leading global provider of AI-driven learning platforms dedicated to helping organizations unlock workforce potential. Trusted by over 3,300 organizations and millions of users worldwide, the company utilizes innovative Strategic Learning Systems to align education with measurable business objectives.

How to Apply

Interested candidates should submit their application directly through the official Absorb Software careers page.

Questions candidates ask

Is this position fully remote?

Yes, this is a fully remote role located in Canada with flexible work arrangements.

How long does a typical software implementation project last?

The average duration for an end-to-end software implementation project is about eight weeks.

What level of experience is required for this role?

Candidates must have four or more years of experience in client onboarding, software implementation, or project management.

What tools and software are utilized on the team?

The team uses Absorb LMS, Salesforce, ChurnZero, Monday.com, Microsoft Teams, Microsoft Office, and Gong.

Are there benefits included with this position?

Yes, benefits include comprehensive medical and dental coverage, retirement savings programs, equipment and monthly flex allowances, and bonus plan eligibility.

Ready to apply?

The application is on the official Absorb Software careers page.

Apply on company site