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Enterprise Account Manager

Absorb SoftwareRemote USAccount Management
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
16 Sept 2026
Status
Open · checked 7d ago

About this role

The Enterprise Account Manager role at Absorb LMS is a remote position based in the US, designed for seasoned sales professionals with a background in complex account management. This opportunity suits candidates who excel at building relationships with large organizations and driving significant upsell and cross-sell opportunities within an existing client base.

Role Overview

The Enterprise Account Manager is a critical position responsible for managing large and complex organizations at Absorb LMS. The professional in this role builds strategic account plans to secure meaningful land and expand opportunities. Working remotely across the US, the individual interfaces with executives, leadership, and internal business units to help customers achieve their learning goals while contributing directly to company growth.

Key Responsibilities

Build trust and strong business relationships with key decision-makers across major accounts.
Generate strategic account plans to execute upsell and cross-sell strategies.
Collaborate with leadership, Solutions Engineers, and Account Development representatives from discovery to closed won.
Monitor sales pipelines to ensure timely and appropriate actions facilitate successful closes.
Partner with support and technology teams to master the Absorb LMS platform and the learning management landscape.
Demonstrate software functionality and provide pricing options aligned with customer objectives.
Coordinate with Customer Success resources to identify risk and mitigate churn.
Maintain accurate information in customer and prospect contact activity tools.
Monitor and report on market and competitor activities.
Travel for business when required.

Requirements

Minimum of 7+ years of experience in technology sales and client management.
Proven ability to act as a trusted advisor to senior leaders within client organizations.
Very strong written and verbal business communication skills.
Experience working with a global client base.
Ability to travel for business when required.
Strong internal team player capabilities.
Ability to show proof of legal eligibility to work in the country applied to without sponsorship.
Successful completion of pre-employment background screening, including a criminal record check.

Nice to Have

Post-secondary degree, specifically a business undergraduate degree or MBA.

Skills and Tools

Technology sales and client management
Strategic account planning
Global client engagement
AbsorbLMS
Salesforce
Gainsight
Zendesk
Calendly
Zoom
Teams
Adobe Acrobat

Salary and Benefits

Fully remote-first work environment with flexible work arrangements.
Comprehensive health and wellness benefits including medical and dental coverage based on location.
Retirement savings programs.
Eligibility for two different bonus plans.
Generous time off policies.
New hire equipment allowance and a monthly flex allowance.
Endless opportunities for career growth and internal mobility.
Employee-driven diversity, equity, and inclusion programs.

About the Company

Absorb Software is the leading global AI-driven learning platform provider that helps organizations unlock the full potential of their workforce. Utilizing an innovative Strategic Learning Systems approach, the company empowers businesses to align learning with strategic goals. Trusted by more than 3,300 organizations and 34 million users worldwide, Absorb delivers personalized, scalable, and engaging learning experiences through cutting-edge artificial intelligence and seamless integrations.

How to Apply

Interested candidates should visit the official Absorb LMS careers page to submit an application and review further instructions.

Questions candidates ask

Is this position remote?

Yes, this role is fully remote-first with flexible work arrangements based in the US.

How many years of experience are required?

Candidates must have a minimum of 7+ years of experience in technology sales and client management.

What tools and software will I use in this role?

The position utilizes AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, and Adobe Acrobat.

What benefits are included with this job?

Benefits include comprehensive health and medical coverage, dental benefits, retirement savings programs, two bonus plans, generous time off, a new hire equipment allowance, and a monthly flex allowance.

Are there any travel requirements for this job?

Yes, candidates must have the ability to travel for business when required.

Ready to apply?

The application is on the official Absorb Software careers page.

Apply on company site