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Enterprise Account Manager

Absorb SoftwareRemote CANAccount Management
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
16 Sept 2026
Status
Open · checked 7d ago

About this role

The Enterprise Account Manager position at Absorb LMS is a fully remote role based in Canada that focuses on growing strategic customer relationships and driving expansion. This opportunity suits an experienced technology sales professional who excels at building strategic account plans for large, complex organizations.

Role Overview

The Enterprise Account Manager is a critical role responsible for engaging with key decision-makers across Absorb's most opportune accounts. The person in this position will generate strategic account plans to execute upsell and cross-sell opportunities from discovery to closed won. Working closely with internal teams like leadership, solutions engineers, and customer success, the Enterprise Account Manager will help organizations maximize their learning management potential while supporting company growth.

Key Responsibilities

Build trust and strong business relationships with key decision-makers in targeted accounts.
Generate strategic account plans to execute strategies leading to upsell and cross-sell opportunities.
Collaborate with internal resources, including leadership, solutions engineers, and account development reps, to execute expansion plans from discovery to closed won.
Monitor sales pipelines to ensure appropriate actions happen at the right times during the sales cycle.
Partner with support and technology teams to gain deep expertise in Absorb LMS and the broader learning management landscape.
Demonstrate Absorb LMS functionality and provide pricing options aligning with customer objectives.
Coordinate with customer success resources to identify risk and mitigate churn.
Utilize customer and prospect contact activity tools to update relevant information.
Monitor and report on market and competitor activities, providing relevant reports.

Requirements

Minimum of 7+ years of experience in technology sales and client management.
Proven ability to act as a trusted advisor to senior leaders within client organizations.
Very strong written and verbal business communication skills.
Experience working with a global client base.
Ability to travel for business when required.
Strong internal team player mindset.

Nice to Have

Post-secondary degree, specifically a business undergraduate degree or an MBA.

Skills and Tools

AbsorbLMS
Salesforce
Gainsight
Zendesk
Calendly
Zoom
Microsoft Teams
Adobe Acrobat
Global client management and enterprise sales strategy

Salary and Benefits

Fully remote-first work environment with flexible work arrangements.
Comprehensive health and wellness benefits, including medical, dental, and retirement savings programs.
Eligibility for two different bonus plans.
Generous paid time off.
New hire equipment allowance and a monthly flex allowance.
Endless opportunities for career growth and internal mobility.
Employee-driven diversity, equity, and inclusion programs.

About the Company

Absorb Software is the leading global AI-driven learning platform provider, offering the innovative Absorb LMS platform to over 3,300 organizations and 34 million users worldwide. The company is dedicated to unlocking the full potential of workforces through cutting-edge artificial intelligence, seamless integrations, and a commitment to continual learning and exceptional results.

How to Apply

Interested candidates should visit the official Absorb Software careers page to submit an application and review further details about the recruitment process.

Questions candidates ask

Is the Enterprise Account Manager position remote?

Yes, this role is fully remote-based in Canada.

How many years of experience are required for this job?

Candidates must have a minimum of 7+ years of experience in technology sales and client management.

What tools and software will I use in this role?

The role utilizes AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Microsoft Teams, and Adobe Acrobat.

Are there any preferred educational qualifications?

A post-secondary degree, such as a business undergraduate degree or an MBA, is preferred.

What benefits are offered with this position?

Benefits include comprehensive medical and dental coverage, retirement savings programs, eligibility for two bonus plans, generous time off, a new hire equipment allowance, a monthly flex allowance, and remote work flexibility.

Ready to apply?

The application is on the official Absorb Software careers page.

Apply on company site