Role Overview
Retell AI is seeking a Founding Strategic Partnerships, Cloud & Alliance professional to build and scale ecosystem partnerships in the San Francisco Bay Area. This full-time position is ideal for an experienced partner builder looking to drive go-to-market alliances at a fast-growing voice AI company.
Key Responsibilities
Manage a diverse portfolio containing cloud hyperscalers, CRM and CCaaS platforms, consultancies, BPOs, and systems integrators.
Take ownership of portfolio performance metrics, including partner-activated relationships, partner-sourced SQLs, co-sold pipelines, and closed-won revenue against established quarterly goals.
Oversee the cloud hyperscaler motion by launching marketplace listings, executing private offers, driving co-sell programs that align partner account executives, and participating in field presentations and conferences.
Direct the CCaaS and strategic partner motion by crafting joint offerings, establishing referral, resale, and implementation models, mapping shared accounts, and assisting with joint pursuits.
Vet, sign, and activate strategic partners and systems integrators by launching enablement resources, training programs, certifications, and joint marketing campaigns.
Partner cross-functional internal departments including Legal, Engineering, Product, Sales, and Marketing to guarantee alignment with company revenue goals.
Requirements
Bring at least 5 years of professional experience working in channel or strategic partnerships within a fast-growing software-as-a-service organization.
Possess demonstrated expertise collaborating with cloud hyperscalers, CRM platforms, CCaaS vendors, BPOs, systems integrators, or consultancies.
Demonstrate a proven history of launching successful marketplace, co-sell, or implementation motions and building partner programs from the ground up.
Exhibit a strong executive presence capable of influencing high-level external stakeholders and senior management.
Maintain exceptional relationship-management, organizational, and communication capabilities.
Nice to Have
High comfort level operating with autonomy and ambiguous scope inside a fast-paced startup environment.
Natural inclination toward building trust-based relationships with executives, partners, and clients.
Strong commercial mindset focused heavily on pipeline generation and commercial business growth.
Enthusiasm for networking externally and representing the organization at industry events and conferences.
Skills and Tools
Strategic partnership management and ecosystem growth
Channel program development from zero to one
Cloud marketplace operations (hyperscalers, private offers, co-sell)
CCaaS and CRM platform integrations
Cross-functional execution across sales, product, and marketing
Executive communication and presentation
Salary and Benefits
Annual base cash compensation ranging from $180,000 to $230,000 USD along with meaningful equity.
Comprehensive health insurance coverage with 100% employer-paid medical, dental, and vision plans.
Daily $70 DoorDash credit covering breakfast, lunch, dinner, and snacks.
Monthly stipends including $200 for wellness, $300 for commuting, $75 for phone bills, and $50 for internet.
Work authorization sponsorship availability for qualified applicants needing H-1B, TN, L-1, E-3, F-1 OPT/CPT, or O-1 visas.
About the Company
Retell AI reimagines the standard call center using cutting-edge voice AI technology to handle customer support, sales, and logistics inquiries. Backed by prominent investors such as Y Combinator and Alt Capital, the company has scaled rapidly while achieving industry recognition on numerous top startup and software vendor lists.
How to Apply
Submit your application directly on the official Retell AI careers page to begin the interview process.
