About this role
This full-time Executive Assistant position at Gainsight offers a remote work arrangement based in Mexico City, Mexico, supporting the global executive team as an operational backbone. The role suits an experienced professional with a background in complex scheduling, international travel coordination, and expense management within a fast-paced environment.
Role Overview
Operating as a formal Gainsight employee payrolled through a third-party vendor, this remote position reports directly to the Senior Manager of Talent Development. The professional chosen for this job will assist multiple leaders simultaneously, keeping schedules tight, handling travel logistics seamlessly, and maintaining accurate expense reports. Candidates can also utilize an optional office located in Mexico City.
Key Responsibilities
Requirements
Skills and Tools
Salary and Benefits
About the Company
Gainsight serves as an AI-powered retention engine and customer success platform that assists businesses in orchestrating customer journeys from onboarding to advocacy. Operating under a human-first approach, the organization fosters an environment built on collaboration, curiosity, and inclusion.
How to Apply
Interested candidates should visit the official company careers page to submit their application for this remote position.
Questions candidates ask
Is this job fully remote?
Yes, this is a remote role based in Mexico City, Mexico, though there is also an optional office space available in CDMX.
What is the salary range for the Executive Assistant position?
The starting base salary range is $38,000 to $43,000 USD equivalent, paid in Mexican pesos.
How are payroll and benefits handled?
Employment is managed through a third-party vendor named Remote.com, which handles local statutory benefits, taxes, and payroll.
How much travel is required for this role?
The position requires global travel up to 20% to 30% of the time for company events, training, or team meetings.
What level of experience is required?
Candidates must have 6+ years of experience as an Executive Assistant supporting C-level executives, along with 6+ years of global calendar management and international travel coordination.
