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Executive Assistant

GainsightMEX - RemoteSales
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Salary
$38K - $43K USD
Job type
Full-time
Work mode
Remote
Posted
18 Aug 2026
Status
Open · checked 7d ago

About this role

This full-time Executive Assistant position at Gainsight offers a remote work arrangement based in Mexico City, Mexico, supporting the global executive team as an operational backbone. The role suits an experienced professional with a background in complex scheduling, international travel coordination, and expense management within a fast-paced environment.

Role Overview

Operating as a formal Gainsight employee payrolled through a third-party vendor, this remote position reports directly to the Senior Manager of Talent Development. The professional chosen for this job will assist multiple leaders simultaneously, keeping schedules tight, handling travel logistics seamlessly, and maintaining accurate expense reports. Candidates can also utilize an optional office located in Mexico City.

Key Responsibilities

Oversee executive calendars by prioritizing and scheduling meetings, events, and calls proactively across multiple time zones.
Coordinate meeting logistics and ensure necessary resources and materials are ready beforehand.
Arrange complex international travel itineraries, successfully handling last-minute modifications.
Track, accurately submit, and manage expense reports on time.
Exercise discretion when handling confidential information with a high degree of professionalism.
Travel globally up to 20 to 30 percent of the time for company events, team meetings, or training sessions.

Requirements

Six or more years of experience acting as an Executive Assistant supporting C-suite executives.
Six or more years managing high-volume global calendars across various time zones with proactive scheduling methods.
Six or more years organizing multi-leg and multi-country international travel.
Demonstrated capability to support four to five executives at the same time.
Three or more years of G Suite expertise, including Gmail, Google Calendar, and Google Drive.
Proficiency utilizing expense platforms such as Concur.
Stable professional work history that shows clear tenure in prior positions.
Willingness and comfort in working flexible hours to accommodate executive availability and time zones.
Fluent English speaker with robust verbal and written communication abilities.
Background working within a fast-paced technology, startup, or SaaS sector.
Prior experience assisting leaders situated across UK and US time zones.
AI literacy with comfort utilizing AI technology to boost output quality and efficiency.

Skills and Tools

G Suite (Google Calendar, Gmail, Google Drive)
Concur expense management software
High-volume global calendar management
International travel coordination
AI productivity tools

Salary and Benefits

Starting annual base salary ranging from $38,000 to $43,000 USD equivalent, paid in Mexican pesos.
Corporate performance bonus eligibility.
Christmas bonus (Aguinaldo) in alignment with local requirements.
Comprehensive medical, dental, vision, and local statutory benefits managed through Remote.
Flexible Paid Time Off (PTO).

About the Company

Gainsight serves as an AI-powered retention engine and customer success platform that assists businesses in orchestrating customer journeys from onboarding to advocacy. Operating under a human-first approach, the organization fosters an environment built on collaboration, curiosity, and inclusion.

How to Apply

Interested candidates should visit the official company careers page to submit their application for this remote position.

Questions candidates ask

Is this job fully remote?

Yes, this is a remote role based in Mexico City, Mexico, though there is also an optional office space available in CDMX.

What is the salary range for the Executive Assistant position?

The starting base salary range is $38,000 to $43,000 USD equivalent, paid in Mexican pesos.

How are payroll and benefits handled?

Employment is managed through a third-party vendor named Remote.com, which handles local statutory benefits, taxes, and payroll.

How much travel is required for this role?

The position requires global travel up to 20% to 30% of the time for company events, training, or team meetings.

What level of experience is required?

Candidates must have 6+ years of experience as an Executive Assistant supporting C-level executives, along with 6+ years of global calendar management and international travel coordination.

Ready to apply?

The application is on the official Gainsight careers page.

Apply on company site