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Enterprise Solutions Engineer - North America

ElevenLabsUnited StatesEngineering & Product
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
6 May 2026
Status
Open · checked 7d ago

About this role

The Enterprise Solutions Engineer at ElevenLabs is a remote position based in the United States, offering an opportunity to help scale voice AI platforms for enterprise clients. This role suits a technically proficient individual with a passion for customer engagement and software architecture.

Role Overview

ElevenLabs seeks an Enterprise Solutions Engineer to join the Engineering and Product department on a full-time, remote basis across the United States, with a preference for candidates near New York or San Francisco. The mission is to efficiently scale technical solutions for a growing enterprise customer base through direct collaboration, process enhancement, and sales support. Regular travel for customer onsites is expected.

Key Responsibilities

Collaborate strategically with Account Executives to handle the technical elements of the sales process.
Engage directly with technical contacts from current and prospective customers to provide bespoke support and architect solutions.
Design compelling technical demonstrations that highlight the value proposition of the product.
Develop technical enablement resources to improve the technical fluency and effectiveness of the sales team.
Build self-service documentation and tools that allow customers to implement solutions independently.
Spot opportunities to productize common integration patterns or features and collaborate with product teams to bring them to life.

Requirements

Passion for artificial intelligence, technology, and the products built by ElevenLabs.
Enjoyment in working directly with customers, iterating on solutions, and delivering tailored support.
Talent for recognizing patterns that can be effectively standardized and scaled.
Strong empathy for product teams, sales teams, and customers.
Solid technical background to assist clients in architecting integrations between company solutions and existing systems.
Prior experience working with customers, which can include student clubs or side projects if coupled with a strong interest in technical customer work.
Proficiency in Python, featuring a deep understanding of software development, software architecture, and common integration patterns.
Excellent communication skills with the capacity to tailor messaging to diverse audiences.

Skills and Tools

Python
Software development and architecture
Integration patterns
Customer support and technical demonstrations

Salary and Benefits

Annual discretionary professional development stipend.
Annual discretionary stipend for social travel to meet up with colleagues.
Attendance at annual company offsites in international locations.
Monthly co-working stipend for individuals not located near a main hub.

About the Company

ElevenLabs is an AI research and product company that launched in January 2023 with the introduction of the first human-like AI voice model. Serving millions of users and thousands of businesses, ranging from fast-growing startups to large enterprises like Meta and Deutsche Telekom, the company has expanded its focus into voice, audio foundational models, conversational agents, and creative generation platforms across more than 70 languages.

How to Apply

Interested candidates should visit the official ElevenLabs careers page to submit an application for this remote position.

Skills and tech stack

Questions candidates ask

Is this position remote?

Yes, this role is remote-first and can be performed from anywhere in the United States, though there is a preference for candidates based near New York or San Francisco.

What programming language is required for this role?

Candidates must be proficient in Python, with a deep understanding of software development, architecture, and common integration patterns.

Will I need to travel for this job?

Yes, the role involves regular travel for customer onsites.

What types of benefits does ElevenLabs provide?

The company offers professional development stipends, social travel stipends, annual company offsites, and monthly co-working stipends for remote employees.

What is the primary focus of the Enterprise Solutions Engineer?

The mission is to efficiently scale technical solutions for enterprise customers by working directly with clients, designing technical demonstrations, and supporting sales teams.

Ready to apply?

The application is on the official ElevenLabs careers page.

Apply on company site