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Commercial Director

FleekLondonCommercial
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Salary
Not listed
Job type
Full-time
Posted
11 May 2026
Status
Open · checked 7d ago

About this role

Fleek is seeking a Commercial Director to lead its demand-side revenue operations in London, perfect for a growth-minded sales leader ready to scale an AI-first platform. This role involves directing the commercial team to transform the global secondhand fashion market.

Role Overview

Fleek is hiring a Commercial Director for its London office to lead the pivotal demand-side revenue function and oversee customer acquisition and retention. This zero-to-one opportunity tasks the senior sales leader with building and scaling a modern sales organization that merges relationship management with AI automation. Reporting directly to the co-Founder, this position takes ownership of high-value accounts spending £10K to £100K+ monthly on the platform while establishing systematic revenue playbooks.

Key Responsibilities

Lead a commercial team of approximately 8 people across new business and account management functions.
Build the new business growth engine by creating repeatable sales motions for high-value customers.
Drive retention strategy for the top-performing customer cohort.
Own key customer relationships and escalations previously handled by the chief executive officer.
Design and implement AI and agentic workflows to scale commercial operations efficiently.
Upskill and expand the team using a data-driven, tech-savvy approach.

Requirements

Commercial management experience leading sales, account management, or revenue teams in a high-growth setting.
Marketplace experience within B2B or B2C environments.
Ability to use data and metrics to support functional decisions, contribution margins, unit economics, ROI, and daily metrics.
Proven zero-to-one builder background creating sales functions or commercial processes from scratch.
Strong relationship management skills with enterprise and high-value clients.
Hands-on, scrappy, and analytical mindset with a passion for continuous learning and change management.

Nice to Have

Passion for AI and agentic platforms with adapted commercial processes leveraging automation.
Deep understanding of marketplace unit economics and two-sided marketplace dynamics.
Experience from a B2B2C background serving business customers and end consumers.
Entrepreneurial background in startups or high-growth scale-ups.

Skills and Tools

RAG
Data-driven decision making and analytics
AI and agentic workflow integration
B2B sales leadership and account management

About the Company

Fleek is fixing the broken secondhand fashion supply chain by building a B2B marketplace and AI infrastructure that powers the global trade. Backed by top investors like a16z, Y Combinator, and HV Capital, the company operates with a high-ownership, non-hierarchical, and fast-moving culture. The team works out of the London headquarters on Commercial Street for 3 to 4 days per week.

How to Apply

To apply for this role, please visit the official company careers page on joinfleek.com to submit your application.

Skills and tech stack

Questions candidates ask

Where is this job located?

This role is based at Fleek's London HQ on Commercial Street, with an in-office requirement of typically 3 to 4 days per week.

Who will the Commercial Director report to?

The Commercial Director reports directly to co-Founder Abhi Arora.

What is the team size for this department?

The commercial team consists of approximately 8 people spanning new business and account management functions.

Does Fleek provide visa sponsorship for this role?

No, Fleek is unable to sponsor visas for this position.

What is the company's background and funding?

Fleek is a hyper-growth, post-Series B company backed by investors including a16z, Y Combinator, and HV Capital.

Ready to apply?

The application is on the official Fleek careers page.

Apply on company site