About this role
Fleek is seeking an Account Manager to own and grow a portfolio of marketplace customers from the London headquarters. This full-time role suits an entrepreneurial commercial professional with an AI-first mindset who wants to scale customer retention and wallet share in the global secondhand fashion market.
Role Overview
The Account Manager will act as the single point of contact for a book of resellers, vintage stores, and buyers across the UK and US. Starting with accounts in the £5,000 to £15,000 monthly spend range, the chosen candidate will drive retention, wallet share expansion, and long-term customer health while competing against international wholesalers. This position requires deep understanding of customer needs, proactive problem-solving, and the implementation of AI-enabled workflows to manage accounts efficiently.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Fleek is building the infrastructure that powers the global secondhand clothing trade through a B2B marketplace and AI systems that digitize the supply chain. Backed by top investors like a16z, Y Combinator, and HV Capital, the company serves thousands of resellers and retailers across the UK, Europe, and the US. Fleek operates from its London headquarters on Commercial Street, bringing together a team of over 100 people across multiple global locations who value high ownership, curiosity, and absolute responsibility.
How to Apply
Interested candidates should visit the official Fleek careers page on joinfleek.com to submit an application.
Skills and tech stack
Questions candidates ask
What is the primary objective of the Account Manager role at Fleek?
The primary objective is to own and grow a portfolio of marketplace customers, driving 10 to 20 percent month-on-month growth in retention and wallet share.
What experience is required for this position?
Candidates must have at least 2 years of experience in a commercial or account management role, ideally at an early-stage or high-growth company working with SMBs or retail businesses.
Is remote work permitted for this role?
No, Fleek is an in-office company where most of the team works from the London headquarters on Commercial Street typically 3 to 4 days per week.
What unique mindset or technical familiarity does Fleek require?
An AI-first mindset is mandatory, requiring recent experience building AI tooling, automated workflows, or implementing AI in day-to-day work.
What benefits and perks are included with the job?
Benefits include a competitive salary with a 30-40% performance bonus, generous equity, comprehensive healthcare, office perks, employee discounts, and access to borrow vintage items.