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AI SOC Solutions Architect - Professional Services - Costa Rica

TorqCosta RicaCustomers
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Salary
Not listed
Job type
Full-time
Posted
13 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

Torq is hiring an AI SOC Solutions Architect to join the Professional Services team based in Costa Rica. This professional will design and deliver AI-powered security automation workflows that help enterprise clients improve operational efficiency. The position suits a technical security expert who enjoys working directly with clients to build modern, agent-assisted security systems.

Key Responsibilities

Design and implement AI-driven security operations center automation, building agentic workflows that triage, enrich, and respond to threats.
Translate existing customer security processes and incident response runbooks into automated workflows on the Torq platform.
Own end-to-end technical delivery for strategic accounts, ensuring clients see measurable outcomes within weeks of deployment.
Engineer integrations across customer security stacks, connecting SIEM, EDR, and ticketing systems using REST APIs.
Design, tune, and evaluate AI agent behavior through prompt engineering, guardrails, and human-in-the-loop checkpoints.
Serve as a trusted technical advisor to security leaders and analysts by conducting working sessions and resolving operational blockers.
Provide feedback from field engagements to product teams to help shape future service offerings.

Requirements

Possess four to six or more years of experience in a technical security role, such as a security operations center analyst, detection engineer, incident response specialist, or technical solutions architect.
Bring hands-on operational knowledge of alert triage, investigation, escalation, and the incident response lifecycle.
Demonstrate direct experience with core detection tooling, including at least one major SIEM platform and one EDR or XDR solution.
Show proficiency in automation and integration through scripting skills in Python, Bash, or Go, alongside fluency with REST APIs, JSON, and webhooks.
Possess working knowledge of applied artificial intelligence, including practical experience with large language models, prompt engineering, and guarding against failure modes like hallucination.
Exhibit strong customer-facing communication skills capable of explaining complex technical topics to both frontline analysts and CISOs.
Maintain strong organizational capabilities to handle multiple concurrent enterprise engagements.

Nice to Have

Background using security orchestration, automation, and response platforms, particularly migrations away from legacy tools.
Detection engineering experience using query languages such as KQL, SPL, Sigma, or YARA.
Familiarity with agentic AI infrastructure, tool calling, retrieval-augmented generation, or vector stores.
Experience with managed security service provider or multi-tenant deployments.
Cloud security fundamentals across major cloud environments.
Relevant professional certifications in security, incident response, cloud computing, or artificial intelligence.

Skills and Tools

Python
Bash
Go
REST APIs
JSON
Webhooks
SIEM and EDR Tools
Prompt Engineering
Retrieval-Augmented Generation
AWS, GCP, and Azure

About the Company

Torq is an enterprise security platform transforming security operations by combining a hyperautomation engine with agentic AI. The company helps security teams triage, investigate, and remediate threats at machine speed. Recognized widely across the cybersecurity industry for its rapid growth, Torq operates globally with a collaborative and fast-paced team culture.

How to Apply

Interested candidates should visit the official Torq careers page to submit an application and review further details about joining the team.

Skills and tech stack

PythonAWSGCPAzureRAG

Questions candidates ask

What is the primary location for this role?

This position is based out of Costa Rica.

What department does this role belong to?

The role sits within the Professional Services organization under the Customers department.

How many years of experience are required?

The position requires four to six or more years of experience in a technical security role.

What programming languages or scripting skills are requested?

Candidates should have proficiency in at least one of Python, Bash, or Go.

Do I need prior experience with AI technologies?

Yes, working knowledge of applied AI is required, including practical experience using LLMs and prompt engineering, as well as understanding failure modes and guardrails.

Ready to apply?

The application is on the official Torq careers page.

Apply on company site