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Adoption Strategist - Europe

ElevenLabsUnited KingdomRevenue
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Experience
Senior · 8+ yrs
Posted
6 Oct 2026
Status
Open · checked 7d ago

About this role

Based in the United Kingdom, this Adoption Strategist position focuses on driving corporate and mid-market customer activation across Europe. The role suits an analytical professional with deep technical fluency who enjoys building scalable enablement programs for an AI-first company.

Role Overview

ElevenLabs seeks an Adoption Strategist to operate across Europe, focusing on the intersection of adoption, enablement, scaled programs, and product expertise. This new position requires building and executing onboarding tracks, lifecycle campaigns, workshops, and adoption playbooks that handle high-volume books of business without direct account ownership.

Key Responsibilities

Design and deliver scalable enablement and activation programs to accelerate customer time-to-value for core use cases.
Master the entire ElevenLabs platform, including ElevenAgents and ElevenCreative, while staying updated on new product releases.
Audit customer agent prompts, configurations, and feature setups to provide proactive recommendations that improve adoption.
Monitor adoption metrics alongside Revenue Operations to formulate data-driven regional strategies and playbooks.
Collaborate with Account Management and CX to conduct targeted regional live workshops and webinars.
Coordinate with internal teams like Solutions Engineering, GTM, Product Marketing, and external implementation partners to align the customer journey.
Support leadership on high-impact initiatives for the local GTM team and global objectives.

Requirements

Minimum of 8 years of experience in adoption, customer or partner enablement, digital customer success programs, or enterprise growth within an AI-native or technical company managing a large, low-touch book.
Background working with voice AI, text-to-speech (TTS), conversational AI, or developer-facing products.
Proven history of creating adoption-focused programs from scratch, including onboarding tracks, scaled playbooks, and self-serve content.
Strong ability to build automations and workflows using AI tools with a systematic yet creative mindset.
High level of analytical capability to interpret trends, close gaps, and identify new tracking data points.
Capacity to drive cross-functional outcomes without direct authority alongside Account Management, FDE, RevOps, and GTM.
Experience handling high-volume books of business within the mid-market or commercial segment.
Fluent in English.

Nice to Have

Fluency in a second European language such as French, Spanish, German, or Polish.

Skills and Tools

Voice AI
Text-to-Speech (TTS)
Conversational AI
ElevenAgents
ElevenCreative
AI automation tools

Salary and Benefits

Annual discretionary professional development stipend
Annual discretionary social travel stipend
Annual company offsite gatherings
Monthly co-working stipend for those not located near a main hub

About the Company

ElevenLabs is an AI research and product company that launched in January 2023 with a human-like AI voice model. Serving millions of users and thousands of businesses, the organization operates across three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI. The company promotes a high-velocity, impact-driven, and AI-first working environment.

How to Apply

Candidates should apply on the official company careers page.

Skills and tech stack

Questions candidates ask

Where is the Adoption Strategist role located?

The role is remote-first and can be executed from anywhere in Europe, with optional office access available in London, Dublin, or Paris.

What level of experience is required for this position?

Applicants must have 8 or more years of experience in adoption, customer or partner enablement, digital CS programs, enterprise growth, or a similar role at an AI-native or highly technical company.

Do I need to speak any languages other than English?

Fluency in English is essential. Fluency in a second European language such as French, Spanish, German, or Polish is listed as desirable.

Will I own accounts or technical implementations directly?

No, this role focuses on scalable programs and product expertise without direct account ownership or technical implementation responsibilities.

What benefits are provided with the job?

ElevenLabs offers an annual discretionary professional development stipend, an annual discretionary social travel stipend, an annual company offsite, and a monthly co-working stipend for remote workers.

Ready to apply?

The application is on the official ElevenLabs careers page.

Apply on company site