About this role
ElevenLabs hiring an Adoption Strategist in Australia focuses on driving platform usage and customer success across the region. This position suits an analytical professional with extensive experience in digital customer success and scalable enablement programs.
Role Overview
ElevenLabs seeks an Adoption Strategist based in Sydney, Australia, to shape customer activation and product adoption. This position sits at the intersection of enablement, scaled programs, and product expertise, requiring the creation of frameworks that serve a high-volume customer book without custom account handling. The professional in this position will operate in a fast-paced environment, leveraging AI tools to automate systems and design regional growth initiatives.
Key Responsibilities
Requirements
Skills and Tools
Salary and Benefits
About the Company
ElevenLabs functions as an AI research and product enterprise focused on human-like audio technology. Launched with conversational voice models, the company provides platforms encompassing audio generation, agents, and developer APIs to millions of users and global businesses.
How to Apply
Interested candidates should visit the official company careers page to submit an application.
Skills and tech stack
Questions candidates ask
Where is the Adoption Strategist role located?
The position is remote out of Sydney, Australia.
What experience is required for this position?
Candidates must have 6 or more years of experience in adoption, customer or partner enablement, digital customer success programs, enterprise growth, or a similar role at an AI-native or technical company.
Will this role manage individual accounts directly?
No, this is a scalable builder role focused on programs, playbooks, and broad enablement without direct ownership of individual accounts or technical implementations.
What specific product knowledge is expected?
The candidate must develop deep expertise across the ElevenLabs platform, particularly regarding ElevenAgents and ElevenCreative, alongside familiarity with voice AI, TTS, or developer-facing products.
What perks are provided by the company?
ElevenLabs offers an annual discretionary professional development stipend, a social travel stipend, annual company offsites, and a monthly co-working stipend.