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Account Executive, Mid-Market - East

ServalNew YorkSales
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Salary
$250K USD
Job type
Full-time
Posted
8 Sept 2026
Status
Open · checked 7d ago

About this role

Serval is seeking a Mid-Market Account Executive to join the founding go-to-market team in New York. This full-time role suits a driven sales professional with experience in fast-paced software environments who wants to shape an emerging technology category.

Role Overview

As a Mid-Market Account Executive focusing on the East territory, the professional will manage the entire sales lifecycle from initial outbound prospecting through final contract closing for multi-stakeholder IT and Security transactions. Working alongside founders, product teams, and engineering groups, the representative will define commercial strategies and help organizations understand the value of adaptive automation software.

Key Responsibilities

Manage the complete sales cycle from pipeline creation to closing deals across target accounts.
Map IT and Security organizational structures while aligning various stakeholders around business value.
Present technical, consultative product demonstrations highlighting how automated agents handle service requests, onboarding, and access tasks.
Work alongside marketing, product, and engineering divisions to refine product roadmaps and messaging based on direct client feedback.
Maintain a structured sales process featuring accurate forecasting, steady pipeline hygiene, and clear progression steps.
Help build go-to-market playbooks, ideal customer profile definitions, and sales materials.
Attend industry events and meet with clients when necessary, with quarterly travel expected.

Requirements

Possess two to five years of experience in full-cycle B2B SaaS sales, particularly within outbound-focused settings and a history of meeting or exceeding quotas.
Demonstrated track record of successfully selling technical or workflow automation products to engineering, IT, or security leaders.
Expertise in handling complex sales cycles lasting one to four months involving Vice President and C-suite decision-makers.
High-agency working style with the ability to navigate ambiguity, build pipelines independently, and establish operational processes.
Outstanding verbal communication, narrative storytelling, and software demonstration capabilities.

Nice to Have

Background working in high-velocity SaaS organizations.
Experience helping scale an early-stage startup ranging from Series A to Series D.
Awards or recognition for top-tier performance such as President's Club membership, top ten percent rankings, or rapid promotions.
Familiarity with demonstrating or discussing APIs, workflow builders, and automation platforms.

Skills and Tools

B2B SaaS sales methodologies
Outbound pipeline generation
Technical software demonstrations
Multi-stakeholder negotiation and closing
Enterprise IT and Security market familiarity

Salary and Benefits

Annual base salary of $250,000 in USD.
Opportunity to make a significant impact on product and corporate success.
Professional growth working alongside an experienced team and major investors.
Workplace culture centered on innovation, personal ownership, accountability, and collaboration.

About the Company

Founded in early 2024, Serval creates intelligent agents that interpret real-world workflows and perform them end-to-end to replace manual operations and legacy systems. Prominent enterprises across multiple sectors rely on the platform to automate high-volume tasks. The organization is backed by prominent investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil.

How to Apply

Interested candidates should visit the official company careers page for Serval to submit an application for this opportunity.

Questions candidates ask

What is the location of the Account Executive, Mid-Market - East role?

The position is located in New York.

What is the annual salary for this position?

The annual salary is $250,000 USD.

What kind of sales experience is required?

Candidates need two to five years of full-cycle B2B SaaS sales experience, ideally in an outbound-driven environment with consistent quota attainment.

Who are the primary buyers or stakeholders for this role?

The primary stakeholders are IT, Security, and Engineering leaders, including Vice Presidents and C-suite decision-makers.

How often is travel required for this job?

Travel is required approximately once per quarter for customer meetings and industry events.

Ready to apply?

The application is on the official Serval careers page.

Apply on company site