About this role
Zscaler is scaling its go-to-market organization in Tokyo to address the complex security and digital transformation challenges faced by modern enterprises. This role exists to bridge the gap between advanced cloud security technologies and executive-level business needs, helping organizations secure their environments while transitioning to the AI era.
The person who steps into this position will work closely with regional directors, customer success, architecture, and enablement teams to build long-term account strategies. Responsibilities include engaging with key stakeholders, designing tailored account plans, and positioning the Zero Trust Exchange platform to drive measurable outcomes.
Candidates who thrive here are comfortable navigating ambiguity, take strong ownership of their missions, and enjoy solving complex enterprise problems through collaboration and continuous learning.
What you will do
- Build trusted relationships with executive-level stakeholders at enterprise client organizations.
- Design long-term account strategies based on customer goals and business objectives.
- Collaborate with internal teams to formulate and execute comprehensive account plans.
- Propose Zscaler solutions to address specific customer challenges and establish long-term partnerships.
- Engage in full-cycle sales processes within the software or security sectors.
What you need
- Have at least 8 years of full-cycle sales experience within the software or security industry.
- Hold a bachelor's degree or possess equivalent practical experience in a related field.
- Demonstrate experience with strategic sales, including engaging corporate clients and selling to executives.
- Possess business-level Japanese language proficiency in reading, writing, and speaking.
- Demonstrate a foundational understanding of AI and machine learning technologies alongside practical experience leveraging, proposing, or securing AI solutions.
Nice to have
- Utilize established networks with existing customers and prospects to generate sustainable results.
- Deeply understand customer objectives and the acceleration of digital transformation through technology.
- Bring knowledge of strategic sales planning alongside a proven track record of acquiring new customers.
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
Skills and tech stack
Questions candidates ask
Where is this position located?
This role is based in Tokyo, Japan, and operates under Zscaler's hybrid working model.
Who does this role report to?
The account executive will report directly to a regional director.
What internal teams will I collaborate with?
You will work closely with the Customer Success, Enablement, and Architecture teams to coordinate account strategies and deliver value.
What qualifications are required for the sales background?
Candidates must have eight or more years of full-cycle sales experience in the software or security industry, including strategic sales and executive engagement.