About this role
Professionals who thrive in fast-moving environments and enjoy bridging the gap between factory floors and executive reviews will find a strong fit in this position. The Industrial Compute organization at OpenAI builds the infrastructure needed to develop and scale advanced AI systems globally, while the Manufacturing Operations team transforms complex hardware blueprints into reliable production systems.
Working out of Singapore, the chosen program manager will oversee manufacturing operations programs across the APAC region. Responsibilities include driving cross-functional execution from new product introduction through production ramp, partnering closely with contract manufacturers, and translating complex factory conditions into actionable recovery plans.
What you will do
- Lead manufacturing operations programs for AI infrastructure and servers across regional manufacturing partners.
- Manage integrated program plans covering new product introduction, tooling, qualification, and production schedules.
- Coordinate multiple internal engineering and operations groups to ensure seamless execution.
- Partner with external suppliers and contract manufacturers to oversee build plans and capacity.
- Track production metrics such as yield, cycle time, defect rates, and delivery commitments.
- Identify and resolve manufacturing issues involving hardware, firmware, and test systems.
What you need
- Bring over 8 years of professional background in technical program management, hardware operations, or manufacturing.
- Demonstrate hands-on experience leading complex hardware products from development through sustaining operations.
- Maintain direct working familiarity with ODMs, contract manufacturers, and component suppliers.
- Possess technical knowledge regarding servers, storage, networking equipment, or rack-level systems.
- Show a strong understanding of production planning, quality gates, and change control.
- Hold a bachelor’s degree in engineering, manufacturing, operations, supply chain, or a related technical field.
Nice to have
- Experience manufacturing AI infrastructure, GPU servers, or high-performance computing platforms.
- Experience supporting manufacturing partners and suppliers across Singapore, Southeast Asia, Taiwan, or the broader APAC region.
- Familiarity with manufacturing quality methods such as FMEA, control plans, RCCA, 8D, and statistical process control.
- Experience with factory test development, hardware validation, or system qualification.
- Experience using SQL, Python, or business-intelligence tools to analyze manufacturing data and automate reporting.
Benefits
- Offers Equity
Skills and tech stack
Questions candidates ask
Where is this role located?
This role is based in Singapore and requires regular travel to manufacturing partners across the APAC region.
What is the compensation for this position?
The salary ranges from SGD 221K to SGD 258K and includes offers of equity.
What kind of team will I be working with?
You will work within the Industrial Compute organization and Manufacturing Operations team, collaborating with Hardware Engineering, Manufacturing Engineering, Quality, Supply Chain, and other internal departments.