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Market Research Lead, ChatGPT

OpenAISan FranciscoMarketing
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Salary
$240K – $300K
Job type
Full-time
Work mode
Remote
Experience
Senior · 12+ yrs
Posted
9 Oct 2026
Status
Open · checked 7d ago

About this role

Based in San Francisco, the Market Research Lead, ChatGPT role at OpenAI directs insights and analytics strategy for major business areas and suits experienced professionals with extensive mixed-method research backgrounds. This senior individual contributor position drives qualitative and quantitative research workstreams to inform product, brand, and growth decisions.

Role Overview

OpenAI seeks a Market Research Lead, ChatGPT in San Francisco to set the research agenda and guide strategy for a major business sector. The professional in this position independently handles complex research initiatives, connects audience behavior to business goals, and establishes methodological standards while mentoring peers.

Key Responsibilities

Formulate research strategies, priorities, and goals for a major business area.
Manage quantitative and qualitative research workstreams independently, balancing impact, speed, and resources.
Partner with brand, product marketing, creative, and product teams to shape business strategy.
Address challenges related to audience reach, brand evolution, product positioning, and user experiences.
Combine primary research with behavioral data alongside analytics colleagues.
Translate complex findings into clear narratives and actionable recommendations for senior leaders.
Define technical and quality standards for research design, execution, analysis, and interpretation.
Build reusable frameworks and foundational research to support future inquiries.

Requirements

Possess 12 or more years of experience in mixed-method market research and data analysis with quantitative and qualitative expertise.
Demonstrate a track record of setting research strategy and leading complex workstreams across large business initiatives.
Exhibit sound judgment in ambiguous situations, identifying priorities and choosing methods for consequential decisions.
Bring hands-on experience across the entire research lifecycle including instrument design, sampling, weighting, and statistical analysis.
Show success in synthesizing evidence into recommendations that influence leadership and strategy.
Bring background in product or go-to-market research, positioning, messaging, brand strategy, and campaign development.
Conduct global research and manage external agencies or vendors.
Establish research standards, build reusable frameworks, and mentor peers.
Demonstrate proficiency in statistical analysis and survey programming.

Skills and Tools

Quantitative methods
Qualitative methods
Statistical analysis
Survey programming
Research design and execution

Salary and Benefits

The salary range is $240,000 to $300,000, and the position includes offers of equity.

About the Company

OpenAI operates as an artificial intelligence research and deployment company focused on ensuring general-purpose artificial intelligence benefits humanity. The organization functions as an equal opportunity employer committed to non-discrimination across protected characteristics and provides reasonable accommodations for applicants with disabilities.

How to Apply

Candidates should apply on the official company careers page.

Skills and tech stack

ChatGPT

Questions candidates ask

What is the location of the Market Research Lead, ChatGPT role?

The position is located in San Francisco.

What is the salary range for this position?

The salary ranges from $240K to $300K with offers of equity included.

How many years of experience are required?

Candidates must have 12 or more years of experience in mixed-method market research and data analysis.

Is this a management or individual contributor role?

This is a senior individual contributor position.

How should interested applicants apply?

Applicants should apply on the official company careers page.

Ready to apply?

The application is on the official OpenAI careers page.

Apply on company site