About this role
San Francisco is the location for the Strategy & Operations Programs, Support position at OpenAI, which focuses on scaling support infrastructure and suits professionals with extensive operational leadership experience. This role requires driving strategic and operational initiatives to optimize customer support operations as artificial intelligence transforms the customer experience landscape.
Role Overview
The Strategy & Operations Programs, Support position at OpenAI is based in San Francisco. The professional in this role will drive strategic and operational initiatives across the customer support and user operations landscape, helping to scale and mature support operations alongside business growth.
Key Responsibilities
Requirements
Skills and Tools
Salary and Benefits
About the Company
OpenAI is an artificial intelligence research and deployment company focused on ensuring general-purpose artificial intelligence benefits humanity. The organization emphasizes safety, human needs, and incorporating diverse perspectives while deploying AI products globally.
How to Apply
Candidates should apply directly on the official OpenAI careers page.
Questions candidates ask
Where is the job located?
The job is located in San Francisco.
What is the salary and compensation structure?
The salary ranges from $216K to $310K, and the position includes offers of equity.
How many years of experience are required?
Applicants need a minimum of 8 years of experience in operations, strategy, and consulting, with at least 5 years focused on building and leading customer-facing operations.
Who does this role collaborate with internally?
The role works closely with User Operations leaders, Sales, Technical Success, Product, Engineering, Data, and Go-to-Market teams.
How can an applicant submit their application?
Applicants must apply on the official OpenAI careers page.