Technical Program Manager, Global Programs — Applied AI Engineering
About this role
OpenAI’s Applied AI Engineering team helps customers around the world build and deploy AI solutions that deliver measurable business value. This technical program manager role focuses on leading the planning, execution, and ongoing operations of global programs, translating field and leadership priorities into actionable initiatives across multiple regions.
The person in this position will manage project milestones, dependencies, and risks while also owning internal operating mechanisms and tooling. Candidates who thrive here usually possess extensive experience in technical program management or technical GTM, along with the ability to navigate ambiguity, influence cross-functional teams without formal authority, and turn customer signals into clear industry strategies.
What you will do
- Manage end-to-end delivery and operations for global initiatives, covering project plans, milestones, dependencies, risks, and performance tracking.
- Co-own industry strategy with regional leaders by synthesizing feedback, identifying adoption barriers, and prioritizing use cases.
- Partner with regional teams to resolve operational bottlenecks and align resources for smoother execution.
- Design reusable technical industry workshops and maintain API demos, technical blueprints, and enablement playbooks.
- Collaborate with hyperscaler and ecosystem partners to jointly develop industry use cases and coordinate go-to-market execution.
- Improve internal operating mechanisms, tooling, intake processes, and reporting dashboards to enhance team effectiveness.
What you need
- Bring at least 10 years of technology-industry experience in technical program management, technical strategy, GTM, or consulting.
- Demonstrate a track record of driving technical sales motions and field-wide campaigns that generated measurable customer adoption.
- Possess strong technical fluency in AI, APIs, cloud platforms, and enterprise deployment tradeoffs.
- Show experience partnering with hyperscalers or technology ecosystems on joint solutions and technical enablement.
- Have built and managed internal workflows or tooling using automation and business intelligence tools to track performance.
Nice to have
- Experience at hyperscalers, independent software vendors, or consulting firms
Benefits
- Offers Equity
Skills and tech stack
Questions candidates ask
Where is this job located?
This role is based in San Francisco, California in the United States.
What is the salary range for this position?
The salary range is $251K – $280K with offers of equity.