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Technical Account Manager

clickupPhilippinesSupport
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Experience
Mid
Posted
8 Sept 2026
Status
Open · checked 7d ago

About this role

ClickUp is hiring a Technical Implementation Account Manager in the Philippines to support customers as a trusted partner and problem-solver. This role suits a professional who blends relationship management with platform capabilities in an AI-native workspace environment.

Role Overview

ClickUp operates as an AI-native company where team members leverage artificial intelligence daily across all operations. The Technical Implementation Account Manager position sits at the intersection of customer success, solution strategy, and technical enablement. The professional manages a defined book of business, guides onboarding, monitors account health, and ensures clients achieve measurable business outcomes.

Key Responsibilities

Support end-to-end onboarding and implementation for assigned customers using established discovery frameworks, project plans, and templates.
Monitor account health, track feature adoption, execute standard engagement plays, and escalate risks appropriately.
Conduct Intake, Execution, and Reporting cycles for core customer workflows using structured guides and best practices.
Guide clients in adopting relevant features, including AI and workflow automation, to improve operational efficiency.
Utilize generative AI tools daily to accelerate account preparation, synthesize discovery, draft recommendations, and improve follow-up consistency.
Collaborate with sales and account teams to identify expansion signals, support renewals, and align on account strategies.

Requirements

Solid technical understanding of platform capabilities, automation logic, integrations, and AI functionality.
Proficiency in using AI and agents as daily multipliers, including prompt design and generative AI concepts.
Strong consultative discovery skills for workflow analysis and identifying process friction points.
Project and time management abilities to handle multiple accounts and workstreams.
Comfort with dashboards, metrics, and data interpretation to communicate account health and return on investment.
Professional communication skills and executive presence during customer engagements.

Skills and Tools

Generative AI tools and prompt design
AI Agents and workflow automation frameworks
Dashboards and analytics metrics
ClickUp platform capabilities and integrations

About the Company

ClickUp builds the first truly converged AI workspace that unifies tasks, documents, chat, calendars, and enterprise search, all supercharged by context-driven artificial intelligence. The organization evaluates AI fluency as part of its hiring process and expects all team members to integrate AI into their daily routines.

How to Apply

Interested candidates should apply directly on the official company careers page.

Skills and tech stack

Questions candidates ask

Where is the Technical Implementation Account Manager role located?

The position is located in the Philippines.

What level of experience is required for this role?

The posting indicates an L04 level where professionals manage a defined book of business while working closely with senior team members on complex initiatives.

How does ClickUp view artificial intelligence in this position?

ClickUp is an AI-native company where team members are expected to use AI tools daily as a multiplier for tasks such as account preparation, workflow analysis, and solution design.

What are the core workflow mapping cycles used by the team?

The team conducts Intake, Execution, and Reporting cycles for core customer workflows using established discovery guides and templates.

Ready to apply?

The application is on the official clickup careers page.

Apply on company site