About this role
Role Overview
The Support Engineer position at Roboflow is a full-time role based out of San Francisco or available as a remote opportunity across the United States. This position suits a technical professional who enjoys a consultative approach, complex cross-stack troubleshooting, and helping enterprise customers achieve success with computer vision technology.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
About the Company
Roboflow makes the world programmable with artificial intelligence by simplifying the process of building and using computer vision models. Over one million developers and half of the Fortune 100 utilize Roboflow tools for diverse applications ranging from accelerating cancer research to improving construction site safety. Supported by prominent investors like Y Combinator, Google Ventures, and Craft Ventures, the company operates with a high-autonomy environment that values ownership, accountability, and a bias toward action.
How to Apply
Please submit your application directly on the official Roboflow careers page.
Skills and tech stack
Questions candidates ask
Where is the Support Engineer position located?
This role is based in San Francisco or available as a remote position within the United States.
What technical background is required for this role?
Candidates need at least 5 years of experience with Linux and networking fundamentals, scripting proficiency in Bash and Python, cross-stack troubleshooting skills, and knowledge of computer vision and machine learning pipelines.
What are the primary responsibilities of a Support Engineer at Roboflow?
Responsibilities include participating in an on-call rotation, managing technical customer issues to resolution, creating technical content and documentation, collaborating with internal teams like Sales and Product, and acting as a consultative technical advisor.
Are there any preferred or bonus skills for applicants?
Bonus skills include experience with the Roboflow stack, edge device and camera integration like webcams and Raspberry Pi, prior technical consulting or solutions architecture experience, and the ability to articulate technical value to customers.
How should I apply for this job?
You can apply directly on the official Roboflow careers page.