Supply Chain Operations Program Manager, AI Infrastructure
About this role
Professionals who thrive in ambiguity and enjoy navigating complex operational landscapes will find a strong fit in this hardware program management role. Operating within OpenAI's Hardware organization, the team develops AI-native silicon and tightly integrated systems designed to support frontier models and supercomputing infrastructure.
This individual serves as the central operational leader guiding new hardware introductions and production ramps. Daily responsibilities include defining operating models, aligning cross-functional partners across engineering and finance, managing risks, and ensuring manufacturing partners deliver on schedule and quality targets. The role demands someone capable of influencing without authority and translating technical objectives into concrete execution plans.
What you will do
- Act as the primary operational owner for readiness across new hardware introductions and production ramps.
- Translate infrastructure strategy and engineering goals into structured operating plans and decision frameworks.
- Drive alignment among engineering, operations, sourcing, finance, and executive stakeholders by managing tradeoffs.
- Manage end-to-end manufacturing build readiness, covering material accountability, test plans, and factory infrastructure.
- Lead transition activities from introduction phases to mass production alongside sustaining operations teams.
- Establish repeatable operating mechanisms and risk management strategies to maintain high-velocity hardware development.
What you need
- Bring eight or more years of experience in operations, engineering, or program management within hardware development, manufacturing, or supply chain fields.
- Demonstrate a proven history of guiding complex hardware new product introduction programs from early bring-up through production ramp.
- Possess a strong grasp of manufacturing and supply chain fundamentals such as bill of materials management and factory test controls.
- Show a demonstrated ability to lead cross-functional teams and influence senior stakeholders in time-compressed environments.
- Exhibits exceptional written and verbal communication skills tailored for executive and external audiences.
Nice to have
- Experience operating in hyperscale datacenter or large-scale infrastructure environments
- Familiarity with supplier engagement models, build cost drivers, and scaling tradeoffs
- Technical background in server, rack, and or network hardware
- Experience designing or improving operational processes, dashboards, governance forums, or execution metrics
- Experience supporting PLM processes and familiarity with ERP systems
Benefits
- Offers Equity
Skills and tech stack
Questions candidates ask
What is the salary range for this position?
The salary for this role ranges from $177K to $285K and includes equity offerings.
Where is the position located?
This role is located in San Francisco, with domestic and international travel required as needed to support onsite factory builds and field deployments.
What team will I be working with?
You will be part of OpenAI's Hardware organization, which develops AI-native silicon and system-level solutions for advanced AI workloads.