About this role
The Communications team is building a new model for how communications organizations operate by blending strategic judgment, effective operating systems, and growing artificial intelligence capabilities. Daily work involves translating priorities into action, leading high-impact initiatives from initial concepts through execution, and designing better internal workflows. Individuals in this function will take ownership of complex projects requiring clear thinking, strong follow-through, and a willingness to challenge traditional working methods.
Candidates will shape how the group sets priorities, makes decisions, and executes launches, campaigns, and reactive moments. The position also focuses on designing AI-forward project management approaches, building operating rhythms, and turning emerging artificial intelligence capabilities into practical workflows. Professionals who thrive here bring extensive background in strategy and operations, enjoy rethinking team processes, and can partner effectively with technical builders.
What you will do
- Lead strategic initiatives and special projects across Communications by taking ambiguous opportunities, defining problems, aligning people, and driving implementation.
- Help shape how the team sets priorities, makes decisions, and follows through on launches, campaigns, reactive moments, and long-term initiatives.
- Design an AI-forward approach to project management that keeps work moving, surfaces risks early, and clarifies ownership and dependencies.
- Build operating rhythms, planning frameworks, and shared processes that create clarity without adding unnecessary meetings or manual tracking.
- Turn emerging artificial intelligence capabilities into practical workflows that reduce repetitive tasks and strengthen team coordination.
- Drive adoption of new tools and ways of working across the organization by collaborating with systems builders and team leads.
- Build strong partnerships across Communications, Marketing, Global Affairs, Product, and other departments to connect cross-functional work.
What you need
- Bring 10+ years of experience, including significant background in strategy and operations, business operations, or program leadership.
- Demonstrate a track record of working closely with senior leaders to drive complex cross-functional initiatives.
- Have experience introducing AI tools, building AI-enabled workflows, or helping organizations adopt new ways of working.
- Possess strong strategic judgment to distinguish impactful work from activity that only creates busyness.
- Show the ability to translate ambiguous challenges into clear plans and maintain momentum through changing priorities.
- Bring strong analytical skills and experience using data to inform decisions and measure impact.
- Demonstrate the ability to partner effectively with technical builders and use agentic or no-code tools.
Benefits
- Offers Equity
- Relocation assistance
Skills and tech stack
Questions candidates ask
Where is this job located and what is the remote policy?
This role is based in San Francisco, CA. The organization uses a hybrid work model of three days in the office per week.
What is the compensation for this position?
The salary range is $216K to $240K with offers of equity. Relocation assistance is also offered.
What kind of background is required for this role?
Applicants need 10+ years of experience, including significant experience in strategy and operations, business operations, or program leadership. Candidates must also have a track record of driving complex cross-functional initiatives with senior leaders.
What tools and technologies will I be working with?
The position involves turning emerging AI capabilities into practical workflows and partnering effectively with technical builders. Experience with agentic or no-code tools is required.