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Solutions Engineer Lead

DustParisSales
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Salary
Not listed
Job type
Full-time
Posted
3 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Solutions Engineer Lead at Dust in Paris is a founding player-coach role responsible for building and scaling the global technical customer-facing organization. This position suits an experienced technical leader who can directly manage vital enterprise customer engagements while establishing repeatable pre-sales and post-sales motions.

Key Responsibilities

Define the global vision, strategy, and operating model for Solutions Engineering across pre-sales and post-sales.
Design the team structure, leadership model, career paths, performance systems, and coverage models while scaling across Paris, New York, San Francisco, and London.
Establish how Dust qualifies, scopes, and executes complex enterprise technical evaluations to improve technical win rates.
Partner with Sales leadership to develop technical strategies for top enterprise opportunities and ensure smooth handoffs to deployment.
Build post-sales solutions engineering motions that assist customers in adopting advanced, high-value, and sticky use cases alongside Customer Success.
Turn successful customer engagements into reusable playbooks, reference architectures, technical assets, and AI-native workflows.
Translate recurring customer feedback into actionable product and engineering requirements.

Requirements

Built, scaled, or significantly transformed a Solutions Engineering, Solutions Architecture, Customer Engineering, or Technical Account Management function.
Recruited, retained, and developed top-tier customer-facing technical talent across multiple regions and segments.
Owned measurable go-to-market outcomes and personally contributed to winning complex enterprise deals.
Possesses strong technical credibility spanning enterprise architecture, integrations, security, data governance, and AI systems.
Combines hands-on strategic customer engagement with the ability to build an autonomous organization.
Communicates clearly and acts as a low-ego leader across Sales, Customer Success, AI Deployment, Product, and Engineering.

Skills and Tools

Advising customers on AI agent value creation, model selection, prompting, context management, tool use, and retrieval.
Evaluating AI system performance relative to reliability, latency, cost, and business outcomes.
Identifying integration, security, data governance, and scalability risks across enterprise environments.
Reasoning about APIs, authentication, data connectors, and cloud architectures.
Coaching technical teams through complex AI and architectural customer decisions.

Salary and Benefits

Competitive compensation package.
Significant equity package in a Sequoia-backed startup.
Substantial relocation support, including finding an apartment in Paris or New York and visa procedure assistance.
Health insurance coverage for employees and dependents.
Brand new MacBook Pro or Linux machine with complete accessories and monitors.
Access to a beautiful office in the heart of Paris or New York.
Opportunities to travel to the US and Paris multiple times a year alongside regular team events and offsites.

About the Company

Dust provides an enterprise-grade platform with flexible model choices and collaborative interfaces that empower AI operators at fast-moving companies. Backed by Sequoia and recognized among the Future 50, Dust serves major customers like Datadog, 1Password, Cursor, Clay, Vanta, and Persona. The company maintains an office-first culture in Paris, London, San Francisco, and New York, believing that close in-person collaboration drives fast decisions and innovative problem-solving.

How to Apply

Submit your application on the official Dust careers page to join the team and help shape the future of enterprise AI collaboration.

Questions candidates ask

Where is this role located?

This position is based in Paris, with Dust prioritizing an in-person, office-first culture across its locations in Paris, London, San Francisco, and New York.

What type of leadership role is this?

This is a founding player-coach role where you will directly handle key customer engagements in your first year while scaling the global Solutions Engineering team.

What benefits are provided for relocation?

Dust offers substantial relocation support, which includes helping you find an apartment in Paris or New York and assisting with the visa procedure.

Who backs Dust?

Dust is backed by Sequoia and features a team of optimists with experience coming from Stripe, OpenAI, and Stanford.

What equipment is provided to employees?

Employees receive a new MacBook Pro or Linux machine, along with a monitor, keyboard, and necessary accessories.

Ready to apply?

The application is on the official Dust careers page.

Apply on company site