Latest AI JobsBrowse Jobs
Dust logo

Global Head of Solutions Engineering

DustNew YorkSolutions
Apply on company site
Salary
$275K - $350K USD
Job type
Full-time
Posted
24 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

Dust is hiring a Global Head of Solutions Engineering in New York to build the technical customer-facing organization required for the next stage of growth. This role suits an experienced, hands-on leader who can drive complex enterprise evaluations while scaling a world-class team across multiple global hubs.

Key Responsibilities

Define the global vision, strategy, and operating model for Solutions Engineering across pre-sales and post-sales.
Design team structures, leadership models, career paths, coverage models, and performance systems while scaling the team across Paris, New York, San Francisco, and London.
Own how Dust qualifies, scopes, and executes complex enterprise technical evaluations to improve win rates and velocity.
Build post-sales Solutions Engineering motions that help customers adopt advanced, valuable, and sticky use cases in partnership with Customer Success.
Turn successful customer engagements into reusable playbooks, reference architectures, technical assets, and AI-native workflows.
Partner closely with Sales, Customer Success, AI Deployment, Product, and Engineering to connect customer ambition with technical execution.

Requirements

Built, scaled, or significantly transformed a Solutions Engineering, Solutions Architecture, Customer Engineering, or Technical Account Management function.
Recruited, retained, and developed exceptional customer-facing technical talent across multiple regions or customer motions.
Owned measurable go-to-market outcomes and personally helped win complex enterprise opportunities.
Strong understanding of both pre-sales technical execution and post-sales adoption strategies.
Technical credibility spanning enterprise architecture, integrations, security, governance, and AI systems paired with strong business judgment.
Low-ego, hands-on leadership style with clear communication skills across cross-functional teams.

Skills and Tools

AI systems including model selection, prompting, context management, tool use, retrieval, evaluations, reliability, latency, and cost.
Enterprise integrations, security, data governance, and scalability risk identification.
APIs, authentication, data connectors, enterprise systems, and cloud architectures.
Designing evaluation approaches linking AI performance to business outcomes.

Salary and Benefits

Competitive compensation ranging from $275,000 to $350,000 OTE.
Significant equity package in a Sequoia-backed startup.
Relocation support.
Health insurance coverage for employee and dependents.
New MacBook Pro or Linux machine with monitor, keyboard, and accessories.
Office-first culture with a beautiful office in the heart of New York City, plus travel opportunities to the Paris office.
Regular team events and company offsites.

About the Company

Dust builds an enterprise-grade AI assistant platform featuring flexible model choices and a collaborative interface for humans and agents to work together. Backed by Sequoia and recognized among the Future 50, Dust serves fast-moving companies such as Datadog, 1Password, Cursor, Clay, Vanta, and Persona. The company maintains an office-first culture across Paris, London, San Francisco, and New York, valuing close in-person collaboration, rapid decision-making, and strong individual judgment.

How to Apply

Interested candidates should apply directly on the official Dust careers page.

Questions candidates ask

What is the location of this role?

This position is based in New York within an office-first culture, with required collaboration alongside teams in Paris, London, and San Francisco.

What is the salary range for the Global Head of Solutions Engineering?

The compensation ranges from $275,000 to $350,000 OTE, accompanied by a significant equity package.

Is this a remote position?

No, Dust maintains an office-first culture to preserve energy and fast decision-making, though employee trust is extended for remote work when needed for focused tasks.

What departments will this leader work with?

The Global Head of Solutions Engineering will collaborate closely with Sales, Customer Success, AI Deployment, Product, and Engineering.

What experience is required for this role?

Candidates must have experience building, scaling, or transforming a customer-facing technical function like Solutions Engineering or Architecture, alongside a track record of winning complex enterprise deals.

Ready to apply?

The application is on the official Dust careers page.

Apply on company site