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Solutions Engineer, Enterprise

Scale AISan Francisco, CA; New York, NYEnterprise Sales
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Salary
Not listed
Job type
Full-time
Posted
22 Apr 2025
Status
Open · checked 7d ago

About this role

Scale AI is hiring an Enterprise Solutions Engineer to join the team in San Francisco, CA, or New York, NY. This position is ideal for a technically skilled professional who enjoys client-facing pre-sales roles and helping major organizations adopt advanced artificial intelligence technology.

Role Overview

As an Enterprise Solutions Engineer, the individual will serve on the front lines of customer acquisition, ensuring that innovative companies successfully adopt Scale AI's platform. The professional will collaborate directly with account executives, product teams, and machine learning engineers. Responsibilities include guiding prospective clients through the pre-sales journey, building customized demos, and securing technical wins.

Key Responsibilities

Partner with account executives to deliver tailored product demonstrations and prototypes based on specific client requirements.
Build domain expertise in generative artificial intelligence and large language model applications across financial services, insurance, SaaS, and similar sectors.
Take accountability for securing technical wins by resolving hurdles during client engagements.
Interact with clients daily to understand pain points and design suitable system solutions.
Author scopes of work by breaking down client challenges into structured project plans.
Collaborate with forward-deployed software and machine learning engineers during initial post-sales implementation stages.
Relay feature requests identified through client interactions to product managers and account teams.
Drive strategic initiatives to boost the overall efficiency of the solutions engineering group.

Requirements

Strong engineering background featuring prior client-facing experience in pre-sales or post-sales technical capacities.
Practical background in developing with Python, Java, or other web development languages.
Professional history working within enterprise SaaS, cloud technology, finance, fintech, or adjacent industries with end-customer engagement.
Proven independence as a self-starter capable of resolving technical problems out in the field.
Presentation skills combined with technical credibility when addressing executives and front-line engineers.
Strong communication abilities for coordinating across internal and external groups.
High levels of intellectual curiosity, empathy, and operational velocity.

Nice to Have

Prior experience working with generative artificial intelligence.
Background in forward-deployed engineering.
Practical experience involving machine learning.

Skills and Tools

Python
Java
Web development languages
Generative AI and LLM applications
Enterprise SaaS and cloud technologies

Salary and Benefits

Eligible roles receive a compensation package containing a base salary, equity, and benefits. For this full-time position located in San Francisco or New York, the base salary range is $212,000 to $265,000 USD. Total compensation may vary based on career levels, work location, skills, experience, qualifications, and interview performance. Equity grants are subject to Board of Director approval. Benefits include comprehensive health, vision, and dental coverage, retirement programs, learning and development stipends, generous paid time off, and commuter stipends.

About the Company

Scale AI builds reliable artificial intelligence systems designed to assist organizations with critical decisions. Providing high-quality data and full-stack technology, the company helps global enterprises and government entities build, deploy, and monitor AI applications. Major partners include Meta, Mayo Clinic, Ernst & Young, Time Inc., alongside the U.S. Army, Air Force, and the Government of Qatar. Scale operates as an inclusive, equal opportunity workplace.

How to Apply

Interested candidates should submit their application through the official company careers page.

Skills and tech stack

Questions candidates ask

What locations is this position based in?

This role is based in San Francisco, CA or New York, NY.

What is the salary range for this role?

The base salary range for full-time hires in San Francisco and New York is $212,000 to $265,000 USD, with exact figures determined by qualifications and experience.

What programming languages are required or preferred?

Candidates should have experience developing with Python, Java, and/or other web development languages.

What benefits are included with the position?

Eligible employees receive comprehensive health, dental, and vision coverage, retirement benefits, learning and development stipends, generous paid time off, equity-based compensation, and potentially a commuter stipend.

Is there a waiting period to reapply if previously rejected?

Yes, Scale AI enforces a 90-day waiting period before reconsidering candidates for the same role.

Ready to apply?

The application is on the official Scale AI careers page.

Apply on company site