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Solutions Engineer

DustParisSales
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Salary
Not listed
Job type
Full-time
Posted
2 Mar 2026
Status
Open · checked 7d ago

About this role

Role Overview

Dust is seeking a Solutions Engineer to join the team in Paris for a full-time, office-first role. This position suits an individual with a strong technical and customer-facing background who wants to bridge sales and engineering to drive enterprise AI adoption.

Key Responsibilities

Partner alongside the sales team to explain Dust’s value proposition to potential clients and set them up for success.
Deliver engaging product demonstrations tailored to both technical audiences and business stakeholders.
Guide customers in discovering high-value use cases that match the capabilities of Dust and their organizational needs.
Build and configure custom LLM agents inside Dust to illustrate practical workflow applications.
Manage the technical evaluation lifecycle from custom demos through pilots, onboarding prospects and guiding pilot use cases to completion.
Channel customer insights back to product and engineering groups to help shape the product strategy.
Build and retain deep knowledge regarding API features and prompt engineering best practices.
Teach clients how to extract maximum value from generative AI tools within their daily operations.

Requirements

Solid professional background combining technical expertise with customer-facing responsibilities.
Demonstrated ability in guiding users to unlock value from advanced software solutions.
Track record of delivering impactful technical demos and explaining complex topics to varied groups.
Outstanding verbal and written communication skills suitable for technical and executive stakeholders.
High technical aptitude, including familiarity with API concepts and generative AI prompt engineering fundamentals.
Enthusiasm for educating people from diverse backgrounds about emerging technologies.
Capacity to articulate both the business and technical merits of a solution.
History of working cross-functionally within fast-moving company environments.

Nice to Have

Familiarity with AI and machine learning tools, specifically generative AI and LLMs.
Prior background working with productivity software, workflow automation, or knowledge management systems.
Coding competence to comprehend API integrations and construct tailored product demonstrations.

Skills and Tools

Large Language Models (LLM)
API concepts
Prompt engineering
Technical demonstrations
Customer onboarding and evaluations

Salary and Benefits

Competitive compensation tailored to experience level.
Generous relocation assistance featuring a stipend up to €10k, apartment hunting support in Paris, and assistance with work permit and residence procedures.
Substantial equity package within a Sequoia-backed enterprise startup.
Comprehensive health insurance coverage for the employee and dependents.
Brand new hardware including a MacBook Pro or Linux workstation, monitor, and peripherals.
Frequent team gatherings and company offsites.

About the Company

Dust creates an enterprise AI operating system that empowers companies to rewire how work gets completed using flexible model choices, governance, and human-agent collaboration interfaces. Backed by Sequoia, the company features a high-impact team with alumni from Stripe, OpenAI, and Stanford. Dust maintains an office-first culture in locations like Paris, London, San Francisco, and New York, while offering flexibility for team members to work remotely when needed.

How to Apply

Interested candidates should visit the official Dust careers page to submit an application and learn more about open opportunities.

Skills and tech stack

Questions candidates ask

Where is this job located?

This position is based in Paris, operating within an office-first culture alongside other international hubs in London, San Francisco, and New York.

What is the primary focus of the Solutions Engineer?

The role acts as the technical bridge between the sales department and prospective clients, executing technical demos, scoping use cases, and steering evaluations.

What relocation support is provided?

Dust offers relocation assistance up to a €10,000 stipend, help finding an apartment in Paris, and support for all residence and work permit procedures.

Are there remote work options?

While Dust maintains an office-first philosophy to foster collaboration, the company trusts team members with strong judgment to work from home when it makes sense for their daily tasks.

What experience is required for this role?

Candidates need a mix of technical and customer-facing experience, a track record of delivering technical demos, strong communication skills, and familiarity with APIs and generative AI.

Ready to apply?

The application is on the official Dust careers page.

Apply on company site