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Software Engineer - Platform

AssembledNew York City, NYEngineering
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Salary
$135K - $280K USD
Job type
Full-time
Posted
5 May 2026
Status
Open · checked 7d ago

About this role

Assembled is hiring a full-time Software Engineer - Platform to help build core infrastructure and data systems in New York City, NY. This opportunity suits experienced engineers who want to shape the foundational technology powering enterprise customer support solutions.

Role Overview

Assembled is seeking an experienced software engineer to strengthen the base of its platform organization. This group drives the core systems supporting all product offerings end-to-end. Responsibilities span the underlying infrastructure, integration pipelines for external data ingestion, and modern data platforms that transform and serve information organization-wide. Professionals in this role will tackle complex challenges involving reliable application infrastructure, scalable data handling, and robust operational workflows.

Key Responsibilities

Evolve and scale application infrastructure to guarantee reliable enterprise operations, focusing on container orchestration, security, and cost-efficiency.
Design and maintain integrations platforms and connectors to pull data from critical customer systems, CRMs, and AI providers.
Develop modern data foundations that transform raw integration information into queryable, reliable datasets for analytics and reporting.
Balance low-latency operational paths with heavy analytical workflows to support real-time requirements without redundant logic.

Requirements

Bring five or more years of professional engineering experience working on backend, infrastructure, or platform systems.
Demonstrate an enthusiasm for tackling foundational problems across integrations, data platforms, and cloud infrastructure.
Excel in ambiguous environments by determining appropriate system boundaries, abstractions, and architectural tradeoffs.
Prioritize maintainability, performance, and reliability while building tools that empower fellow developers.
Collaborate effectively across teams to ensure platform initiatives drive tangible business and product results.

Skills and Tools

Cloud provider experience with AWS
Container orchestration using Kubernetes and Karpenter
Datastore familiarity including Postgres, PgBouncer, Snowflake, and Redis
Programming languages such as Go and Python

Salary and Benefits

Annual salary range of $135,000 to $280,000 in USD
Full-time employment status

About the Company

Assembled provides operational tooling that helps over 400 companies manage complex customer support environments, including major brands like DoorDash, Salesforce, Stripe, and Sephora. The organization has raised $71 million from prominent investors such as NEA, Emergence Capital, Stripe, and Basis Set Ventures, and maintains physical workspaces in San Francisco, New York, and London.

How to Apply

Interested candidates should visit the official Assembled careers page to submit an application for this position.

Skills and tech stack

Questions candidates ask

What is the location of the Software Engineer - Platform role?

The position is based in New York City, NY and is not a remote position.

What is the salary range for this position?

The annual salary ranges from $135,000 to $280,000 USD.

How many years of experience are required?

Applicants must have 5+ years of engineering experience involving backend, platform, or infrastructure systems.

What technical stack elements are relevant to the job?

The tech stack includes AWS, Kubernetes, Karpenter, Postgres, PgBouncer, Snowflake, Redis, Go, and Python.

How can I apply for this job?

Candidates should apply directly through the official Assembled company careers page.

Ready to apply?

The application is on the official Assembled careers page.

Apply on company site