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Senior Trader Onboarding Operational Readiness Analyst

TopstepUnited StatesTrust & Resilience
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Salary
$75K - $110K USD
Job type
Full-time
Posted
15 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Trader Onboarding Operational Readiness Analyst is an experienced quality assurance and process professional within the Trader Onboarding and Identity Operations team at Topstep in the United States. This position focuses on auditing verification workflows, monitoring service level agreements, and preparing the organization for future regulatory expansion.

Key Responsibilities

Execute daily audit sampling across completed identity verification, sanctions screening, and customer identification program cases.
Track, analyze, and report on service level agreement attainment, queue performance, and processing bottlenecks.
Establish operational readiness infrastructure, decision trees, and testing protocols for regulated onboarding pathways involving know your customer and enhanced due diligence.
Act as the primary operational liaison to the compliance organization to ensure all workflows align with regulatory mandates.
Author, maintain, and audit standard operating procedures, training modules, and decision trees for current and future channels.
Analyze screening match rates and vendor performance indicators to recommend logic refinements for automated screening tools.
Conduct user acceptance testing with identity verification vendors and engineering teams prior to feature releases.
Categorize quality defect trends, provide structured audit feedback, and lead monthly calibration sessions for leadership.

Requirements

Bring two to four years of direct experience in quality assurance, compliance testing, internal audit, operational readiness, or risk operations within fintech, digital brokerages, or financial institutions.
Possess deep familiarity with identity verification, customer identification programs, and sanctions screening workflows, alongside knowledge of regulated anti-money laundering and enhanced due diligence frameworks.
Demonstrate practical experience utilizing quality assurance scoring tools and screening vendor platforms.
Show proven ability to design, document, and operationalize new procedures, quality frameworks, or training programs for scaling teams.
Exhibit the capability to analyze complex compliance policies and translate them into clear, repeatable operational procedures.
Possess exceptional written and verbal communication skills to author technical documentation and deliver operational briefings.

Salary and Benefits

Annual base salary ranges from $75,000 to $110,000, determined by geographic region, knowledge, skills, and experience.
Eligible for a performance-based bonus based on plan terms.
Seven company-paid holidays and generous family leave.
Front-loaded paid time off, with encouraged vacations featuring a bonus for taking five consecutive days.
Competitive 401(k) matching along with comprehensive health, dental, and vision insurance.
Food and grocery budget provided, alongside contributions toward health and wellness.

About the Company

Topstep offers an engaging working environment with a culture of collaboration, utilizing robust communication tools and maintaining inclusive team standards. The organization operates as an equal opportunity employer committed to valuing all applicants and employees.

How to Apply

Interested candidates should review the official company careers page and apply today with a resume.

Questions candidates ask

What is the salary range for this position?

The new hire base salary range is $75,000 to $110,000 annually, depending on factors such as geographic region, skills, and experience.

How many years of experience are required?

Candidates need two to four years of direct experience in quality assurance, operational readiness, compliance testing, internal audit, or risk operations.

What department manages this role?

This role is part of the Trust and Resilience department, specifically working within the Trader Onboarding and Identity Operations team.

What benefits does Topstep offer employees?

Topstep provides health, dental, and vision insurance, 401(k) matching, front-loaded paid time off, a food and grocery budget, wellness contributions, and seven company-paid holidays.

How should I submit my application?

Interested applicants should apply directly through the official Topstep careers page with a resume.

Ready to apply?

The application is on the official Topstep careers page.

Apply on company site