About this role
Cohere builds security-first foundation AI models and end-to-end products designed to solve real-world business problems for enterprises. The Senior Sales Operations Specialist will partner with the VP of Sales for the Americas to define sales strategies, forecast revenue, and optimize pipeline management and CRM platforms. Operational oversight, strategic planning, and cross-functional coordination form the core of daily responsibilities.
This strategic leadership role exists to enable revenue growth and ensure alignment between sales execution and broader company objectives. Ideal candidates possess extensive experience in sales operations, business development, and strategy within enterprise software or AI environments. Professionals who thrive in high-growth settings while driving accountability and communicating effectively with executive teams will succeed here.
What you will do
- Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
- Streamline sales processes through pipeline management, CRM optimization, and sales enablement tools.
- Coordinate cross-functionally with inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution.
- Monitor sales key performance indicators, conduct data-driven analyses, and recommend adjustments to improve conversion rates and revenue attainment.
- Contribute to sales operations, business development, and support functions while fostering a high-performance culture.
- Serve as a liaison between sales leadership, front-line managers, individual contributors, and executive teams to maintain strategic alignment.
What you need
- Bring over 8 years of experience in a similar role contributing to sales operations, business development, and strategy.
- Demonstrate a strong analytical mindset alongside proficiency in CRM platforms like Salesforce and expertise in sales process optimization.
- Exhibit the ability to mentor teams, drive accountability, and navigate high-growth environments successfully.
- Translate high-level business goals into actionable sales plans through strategic thinking.
- Possess executive-level communication skills with prior experience creating board-level presentation decks and customer engagement materials.
Benefits
- A weekly lunch stipend of $75/£75 or local currency equivalent
- Full health and dental benefits with a separate mental health budget
- RRSP matching, 401K, and Pension Scheme
- Up to 6 months of 100% Parental Leave top-up
- Annual enrichment benefits covering arts and culture, fitness, wellness, workspace improvement, and education
- 6 weeks of paid vacation
Skills and tech stack
Questions candidates ask
What is the remote work policy?
Cohere is remote-friendly while also maintaining physical offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul. Employees not near an office receive a co-working benefit and a $500 home office stipend.
What tools and platforms are used in this role?
The tech stack includes CRM platforms such as Salesforce, alongside various sales enablement and pipeline management tools.
What are the perks and vacation time?
Full-time employees enjoy six weeks of paid vacation along with a weekly lunch stipend, full health and dental benefits, retirement matching programs, and annual enrichment stipends.