About this role
The Senior Product Manager, Ongoing Monitoring role at Tide is based in the United Kingdom and focuses on building real-time risk capabilities to protect the merchant acquiring business. This opportunity suits an experienced product professional with a background in payment fraud, risk management, and cross-functional collaboration.
Role Overview
As the Senior Product Manager for Ongoing Monitoring Acquiring Fraud & Risk, the individual owns the roadmap for acquiring transaction risk monitoring capabilities. The position requires collaborating closely with engineering, data science, fraud operations, risk, and acquiring product teams to build and scale real-time monitoring solutions. Responsibilities span across card-present and card-not-present payment journeys, leveraging rules engines, machine learning models, and Agentic AI to lower fraud losses and enhance chargeback outcomes.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Tide helps small and medium-sized enterprises save time and money through business accounts, banking services, and connected administrative solutions like invoicing and accounting. Supporting over 2 million members globally across the UK, India, Germany, and France, Tide leverages advanced technology to deliver quick onboarding, low fees, and innovative features. The company has raised over $300 million in funding and employs more than 2,800 Tideans worldwide across multiple international offices.
How to Apply
Interested candidates should visit the official Tide careers page to submit an application for this position.
Questions candidates ask
What is the primary focus of the Senior Product Manager role?
The role focuses on owning the roadmap for Tide's acquiring transaction risk monitoring capabilities to detect, prevent, and manage financial crime, fraud, and risk across card-present and card-not-present payment journeys.
How many years of experience are required for this position?
Candidates must have 4+ years of product management experience with direct exposure to acquiring risk, merchant risk, payment fraud, transaction monitoring, or chargeback management.
Where is the role located?
The position is based in the United Kingdom, operating under Tide's flexible workplace model that supports both in-person collaboration and remote work.
What kind of technological experience is preferred?
Preferred technical experience includes working with real-time rules engines, fraud monitoring systems, machine learning models, case management tools, and Agentic AI capabilities for risk operations.
What employee benefits are included with this role?
Benefits include flexible working options, Group Life Insurance, Vitality Health Insurance, 25 days of holiday, a £1,000 annual learning and development budget, enhanced family-friendly leave, and pension contribution options.