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Senior Named Customer Engineer, UKI

CloudflareHybridSolution Engineering
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Salary
Not listed
Job type
Full-time
Posted
7 Jan 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Named Customer Engineer, UKI is a hybrid technical role based in London within Cloudflare's Solution Engineering department. This position suits a quota-carrying technologist who can bridge technical strategy and business value to guide enterprise clients throughout their entire lifecycle.

Key Responsibilities

Partner with Account Executives to lead technical discovery, map complex customer infrastructure, and define success criteria for Proof of Concepts and Technical Validations.
Provide oversight during technical onboarding, design migration blueprints, and act as the lead consultant for customer engineering teams.
Carry a variable quota tied to new business acquisition and ongoing account growth while identifying cross-sell and up-sell opportunities.
Serve as a trusted technical advisor across the entire customer lifecycle, leading technical Quarterly Business Reviews with C-level executives.
Leverage AI agents, Large Language Models, and internal platforms to automate routine administrative tasks such as RFP responses and basic telemetry monitoring.
Collaborate with the Enablement Team to design, build, and govern technical resources, standard operating procedures, and architectural guides.

Requirements

Professional background in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineer.
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Strong consultative and communication skills to translate technical concepts into business outcomes for both engineers and C-suite executives.
Proven track record of operating in a quota-carrying or revenue-aligned environment with knowledge of SaaS metrics and enterprise sales cycles.
Technical depth in at least three key areas: Internet fundamentals, security, performance, AI proficiency, coding or scripting languages like Python and JavaScript, and developer platform fluency with tools like Terraform.
Availability to travel up to 20 to 50 percent of the time for customer meetings, conferences, and team collaboration.

Nice to Have

Track record of creating and delivering technical enablement such as workshops, code samples, or documentation to accelerate adoption.
Applied AI knowledge including experience with LLM orchestration and Retrieval-Augmented Generation architectures.
Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Professional background coming out of hyperscalers, digital natives, distributed systems environments, or startups.
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.

Skills and Tools

Python
JavaScript
LLM
RAG
Terraform
RESTful/GraphQL APIs
DNS, CDN, Zero Trust, WAF, and network security technologies

About the Company

Cloudflare operates one of the world's largest networks, helping power millions of websites and internet properties ranging from individual bloggers to Fortune 500 companies. The company protects and accelerates internet applications without adding hardware or changing code, utilizing an intelligent global network that improves performance and reduces attacks with every request. Cloudflare has been named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. The organization also supports social impact initiatives such as Project Galileo, the Athenian Project, and the 1.1.1.1 public DNS resolver to protect a free and open internet.

How to Apply

Interested candidates should visit the official Cloudflare careers page to submit an application for this position.

Skills and tech stack

PythonJavaScriptLLMRAGTerraform

Questions candidates ask

Where is this job located?

This role is available in London with a hybrid work arrangement and may require travel up to 20 to 50 percent of the time.

What department does the Customer Engineer sit within?

The Customer Engineer sits within the GTM organization under Solution Engineering and reports to a Customer Engineering Leader.

What technical domains are required for candidates?

Candidates must demonstrate depth in at least three areas out of internet fundamentals, security, performance, AI proficiency, coding or scripting, and developer platform fluency.

Does this role carry a sales quota?

Yes, this is a quota-carrying technologist role tied directly to new business acquisition and ongoing account growth.

What kind of education or background is preferred?

An undergraduate or graduate degree in Computer Science, Engineering, or a related field is preferred alongside experience in customer-facing technical roles.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site