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Senior Marketing Operations Manager

Aircall.io, Inc.New York Office; San Francisco Office; Seattle Office14012 - Revenue Operations
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Salary
Not listed
Job type
Full-time
Posted
21 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Marketing Operations Manager at Aircall serves as the technical backbone for the marketing and go-to-market organizations in New York, San Francisco, or Seattle. This role suits an experienced, hands-on technical professional who wants to shape the future of a global AI-powered customer communications platform.

Key Responsibilities

Act as the main technical decision-maker for the marketing technology stack by setting standards for system configuration, integration, and maintenance.
Design, build, and maintain multi-touch attribution models that stakeholders across marketing and sales can trust.
Develop lead scoring models and redesign routing and assignment rules in collaboration with data and sales operations teams.
Architect and maintain data structures across HubSpot and Salesforce to guarantee reliable data flow between systems.
Partner with growth and artificial intelligence automation groups to discover and deploy workflow automation, enrichment, and intent signal capture.
Collaborate with data science and systems teams to support modeling, data quality, and reporting infrastructure needs.
Evaluate and implement new marketing technology tools by building business cases and integration plans.
Create scalable documentation such as standard operating procedures, architecture diagrams, and data dictionaries.

Requirements

Active HubSpot certifications along with extensive, hands-on production experience administering the platform at scale.
Deep Salesforce expertise with a strong record of production administration and architecture.
Demonstrated background in creating and launching multi-touch attribution models or comparable methodologies within a business-to-business or software-as-a-service setting.
Comprehensive knowledge of data structures, object relationships, application programming interfaces, webhooks, and integration patterns between marketing tools and customer relationship management platforms.
History of successful cross-functional teamwork alongside marketing, go-to-market systems, data science, and sales departments.
Practical background managing lead routing, assignment logic, and sales-marketing handoff processes.
Ability to operate autonomously as a technical owner and primary decision-maker.

Skills and Tools

HubSpot administration and architecture
Salesforce administration and architecture
Multi-touch attribution modeling
Lead scoring and routing logic
API and webhook integrations
Data structure and architecture
Workflow and process automation

Salary and Benefits

Base salary range between $150,000 and $180,000 USD
Opportunity to join the company during a key phase of growth and expansion
Emphasis on work-life balance and employee well-being
Fast-learning, entrepreneurial atmosphere with a collaborative team culture
Multicultural work environment representing over 45 nationalities

About the Company

Aircall operates a unicorn, artificial intelligence-driven customer communications platform utilized by more than 22,000 organizations internationally to accelerate revenue, resolve inquiries quickly, and scale customer-facing teams. The company combines voice, short message service, WhatsApp, and AI features into a unified workspace. Headquartered in Paris with a North American headquarters in Seattle, the business maintains offices in several major global cities including New York and San Francisco, driven by fast innovation and world-class investors.

How to Apply

Interested candidates should visit the official Aircall careers page to submit an application and learn more about the role.

Questions candidates ask

What is the salary range for the Senior Marketing Operations Manager role?

The base salary range is $150,000 to $180,000 USD.

Where are the office locations for this position?

This position is based out of the New York, San Francisco, or Seattle office.

What platform certifications are required?

Candidates must hold HubSpot certifications with hands-on production experience, alongside strong Salesforce administration and architecture expertise.

Which department does this role report into?

This individual contributor role reports into the Revenue Operations organization and serves as the technical counterpart to the Director of Marketing Strategy & Operations.

What core technical responsibilities are included?

Responsibilities include owning the marketing technology stack architecture, developing lead scoring and routing logic, designing attribution models, and managing data flows between HubSpot and Salesforce.

Ready to apply?

The application is on the official Aircall.io, Inc. careers page.

Apply on company site