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Senior Customer Engineer - Washington DC

CloudflareHybridSolution Engineering
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Salary
$202K - $278K USD
Job type
Full-time
Posted
3 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Customer Engineer position at Cloudflare is a hybrid role based in Washington DC, suited for an experienced technical professional who wants to drive customer adoption and success. This quota-carrying technologist manages the complete technical customer journey from discovery to long-term account expansion.

Key Responsibilities

Identify customer challenges and map them directly to appropriate Cloudflare solutions.
Build trusted technical relationships and cultivate internal champions within enterprise accounts.
Lead product demonstrations, proof-of-concept activities, and technical onboarding sessions.
Conduct technical Quarterly Business Reviews to communicate return on investment to C-level executives.
Represent the organization externally at developer, technology, and cybersecurity industry events.
Utilize AI-augmented workflows and automation tools to handle routine tasks like RFP responses and sandbox provisioning.

Requirements

Professional experience in a customer-facing technical capacity such as Solutions Engineering, Customer Engineering, or Sales Engineering.
Broad technical knowledge covering web security, networking protocols like DNS and routing, DDoS mitigation, and enterprise cloud architecture.
Commercial background working in quota-carrying or revenue-aligned environments with knowledge of SaaS metrics.
Excellent presentation and stakeholder management abilities to connect technical details with executive business strategy.

Nice to Have

Practical experience with Cloudflare developer platforms and AI ecosystems, including Workers AI, AI Gateway, and Vectorize.
Applied artificial intelligence knowledge involving prompt engineering, Large Language Model orchestration, or Retrieval-Augmented Generation architectures.
Coding and scripting proficiency in languages such as Python or JavaScript.

Skills and Tools

Python
JavaScript
LLM
RAG
Web Security and Networking
AI Orchestration

Salary and Benefits

Estimated annual salary range for Washington DC based hires is $202,000 to $278,000, which includes on-target incentive compensation under the Sales Compensation Plan.
Eligibility to participate in the company equity plan.
Comprehensive health, dental, and vision insurance alongside flexible spending accounts.
Financial protections including short and long-term disability, life insurance, and a 401(k) retirement savings plan.
Flexible paid time off covering vacation and sick leave, plus various parental and medical leave programs.

About the Company

Cloudflare operates a massive intelligent global network that secures and accelerates internet properties ranging from individual blogs to Fortune 500 companies without requiring hardware or software installation. The company is recognized for its strong culture of innovation and its dedication to keeping the internet free and open through public initiatives like Project Galileo, the Athenian Project, and the 1.1.1.1 public DNS resolver.

How to Apply

Interested candidates should visit the official Cloudflare careers page to submit an application for this position.

Skills and tech stack

PythonJavaScriptLLMRAG

Questions candidates ask

What is the location of the Senior Customer Engineer role?

The position is a hybrid role based in Washington DC.

What is the salary range for this position in Washington DC?

The estimated annual salary ranges from $202,000 to $278,000, which includes on-target incentive compensation.

What qualifications are required for the role?

Candidates need experience in a customer-facing technical role, broad expertise in web security and networking, a commercial mindset with quota experience, and exceptional communication skills.

Are there preferred technical skills for this job?

Strongly preferred skills include hands-on experience with Cloudflare's AI stack, applied AI knowledge like LLM and RAG architectures, and coding proficiency in Python or JavaScript.

How can I apply for this job?

You can apply directly on the official Cloudflare careers page.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site