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Senior Customer Engineer, South China

CloudflareDistributedSolution Engineering
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Salary
Not listed
Job type
Full-time
Posted
15 Sept 2026
Status
Open · checked 7d ago

About this role

The Senior Customer Engineer, South China position is a quota-carrying technical role at Cloudflare based in Beijing, China, suited for professionals skilled in web security, networking, and customer advisory. This role acts as the core driver of the technical go-to-market strategy, owning client relationships from discovery through long-term adoption.

Role Overview

Cloudflare is hiring a Senior Customer Engineer to join the Solution Engineering department based in Beijing. The person in this position serves as a trusted technical advisor within the go-to-market organization, reporting directly to the Regional Customer Engineering Leader. The professional manages the technical relationship throughout the entire customer journey, utilizing AI-augmented workflows to handle routine tasks and focus on high-value architectural design.

Key Responsibilities

Partner with Account Executives to execute technical discovery, build custom architectures, and deliver product demonstrations and Proof of Concepts across networking, security, Zero Trust, and developer platforms.
Maintain a continuous relationship with stakeholders spanning onboarding, platform maturity, renewals, and account expansion.
Align evolving business goals of customers with the official product roadmap.
Carry a variable commission quota tied to new business acquisition, revenue retention, platform adoption, and cross-sell or up-sell opportunities.
Lead technical Quarterly Business Reviews for C-level executives to demonstrate return on investment.
Utilize AI agents and internal platforms to automate administrative tasks like sandbox provisioning, security questionnaires, and telemetry monitoring.

Requirements

Professional background in a customer-facing technical job such as Sales Engineering, Solutions Engineering, Customer Engineering, or Forward Deployed Engineer.
Technical knowledge covering web security, cloud infrastructure, enterprise architecture, and networking topics like DNS, routing, and DDoS mitigation.
Commercial mindset demonstrating familiarity with SaaS metrics, enterprise sales cycles, and revenue-aligned environments.
Strong communication skills to present technical concepts and connect them with high-level business strategies for executives.

Nice to Have

Practical background using Cloudflare's developer stack and AI tools, specifically Workers AI and AI Gateway.
Knowledge of prompt engineering, Large Language Model orchestration, and Retrieval-Augmented Generation architectures.
Programming capabilities in languages such as Python or JavaScript for writing API connectors, custom integration scripts, and edge computing functions.

Skills and Tools

Python
JavaScript
LLM
RAG
Web Security and Networking
Enterprise Architecture

About the Company

Cloudflare operates an intelligent global network designed to protect and accelerate internet applications without requiring hardware, software installations, or code modifications. Recognized on company culture and innovation lists, the organization focuses on internet security and performance improvement. Initiatives like Project Galileo provide free defense tools to journalism and civil society groups, while the Athenian Project protects local government election websites. The enterprise also maintains privacy-focused public infrastructure through services like the 1.1.1.1 DNS resolver.

How to Apply

Interested candidates should visit the official Cloudflare careers page to submit an application for this opportunity.

Skills and tech stack

PythonJavaScriptLLMRAG

Questions candidates ask

Where is this job located?

This position is available in Beijing, China.

What department does this role belong to?

The role sits within the Solution Engineering department.

Is this a quota-carrying position?

Yes, this is a quota-carrying technologist role tied to new business acquisition, revenue retention, and account expansion.

What technical areas are covered in the minimum qualifications?

Candidates need expertise in web security, cloud infrastructure, enterprise architecture, and networking fundamentals like DNS, routing, and DDoS mitigation.

What programming languages are listed as nice-to-haves?

Proficiency in Python, JavaScript, or similar languages for custom scripts and API connectors is strongly preferred.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site