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Senior Customer Engineer, Saudi Arabia

CloudflareHybridSolution Engineering
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Salary
Not listed
Job type
Full-time
Experience
Senior
Posted
9 Sept 2026
Status
Open · checked 7d ago

About this role

Cloudflare operates an intelligent global network powering millions of websites and internet properties, providing performance optimization, security, and reliability without requiring additional hardware or software. This team drives the technical go-to-market strategy, serving as trusted technical advisors and primary architects for enterprise customers throughout their entire lifecycle from initial validation to expansion.

In this role, the engineer bridges technical strategy and business value for clients in Saudi Arabia, operating as a quota-carrying technologist who leverages AI-augmented workflows to handle routine tasks and focus on architectural design. Candidates who thrive here possess a consultative mindset, deep networking or security expertise, fluency in both English and Arabic, and a strong curiosity for utilizing modern AI tools to solve complex infrastructure problems.

What you will do

  • Partner with Account Executives to lead technical deep-dive discovery sessions, map complex customer infrastructure, and define success criteria for Proof of Concepts.
  • Design structured migration and onboarding blueprints for DNS, Zero Trust rollouts, and WAF tuning, acting as the lead consultant for customer engineering teams.
  • Carry a variable quota tied to new business acquisition, ongoing account growth, platform adoption, and revenue retention.
  • Lead technical Quarterly Business Reviews to translate platform capabilities and return on investment for C-level executives.
  • Leverage AI agents, Large Language Models, and internal platforms to automate routine administrative tasks such as RFP responses and telemetry monitoring.
  • Collaborate with the Enablement Team to design, build, and govern technical resources, architectural best practices, and Standard Operating Procedures.

What you need

  • Demonstrate fluency in both English and Arabic, covering both written and spoken communication.
  • Possess professional experience in a customer-facing technical role such as Solutions Engineering, Sales Engineering, or Technical Account Management.
  • Showcase an architectural mindset with the ability to white-board and design complex enterprise network and security architectures.
  • Maintain a commercial mindset with a track record of operating in a quota-carrying or revenue-aligned environment.
  • Demonstrate technical depth in at least four specified areas including Internet fundamentals, security, performance, AI proficiency, coding or scripting, and developer platform fluency.

Skills and tech stack

Questions candidates ask

What is the primary location for this role?

The available location for this position is Dubai, UAE, with a regional focus on Saudi Arabia and hybrid work arrangements.

Will this person handle customer implementation directly?

The engineer provides oversight to technical onboarding and implementation rather than executing the implementation themselves, serving as the primary executive and engineering contact.

What kind of commercial accountability does the job involve?

The role carries a variable quota tied directly to new business acquisition, ongoing account growth, platform adoption, and revenue retention.

How is AI utilized in daily workflows?

Engineers leverage AI agents, Large Language Models, and internal platforms to automate routine tasks like RFP responses, sandbox provisioning, and basic telemetry monitoring.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site