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Senior Customer Engineer - Nashville

CloudflareDistributedSolution Engineering
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Salary
Not listed
Job type
Full-time
Posted
3 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

Cloudflare is hiring a Senior Customer Engineer for a role based in Nashville, US. This position suits an experienced, technically minded professional with a passion for web infrastructure, customer engagement, and artificial intelligence-driven workflows.

Key Responsibilities

Identify and map customer initiatives and business problems directly to Cloudflare solutions.
Build strong relationships and cultivate technical champions within various customer accounts.
Deliver customer presentations and lead demonstrations and proof-of-concept activities for prospects and enterprise clients.
Create professional content such as white papers, blog posts, and knowledge-sharing articles to demonstrate expertise to peers.
Represent and evangelize Cloudflare externally at developer, community, technology, cybersecurity, and industry-focused events.
Provide oversight to technical onboarding, implementation, health, risk, and expansion strategies.

Requirements

Professional background in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer.
Broad technical expertise spanning web security, networking including routing, DNS, and DDoS mitigation, cloud infrastructure, and enterprise architecture.
Proven track record of operating in a quota-carrying or revenue-aligned environment with a strong understanding of SaaS metrics and enterprise sales cycles.
Exceptional presentation and stakeholder management skills, capable of bridging deep technical details with C-suite business strategy.

Nice to Have

Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem like Workers AI, AI Gateway, and Vectorize.
Practical knowledge involving prompt engineering, Large Language Model orchestration, or Retrieval-Augmented Generation architectures.
Proficiency in coding and scripting languages such as Python or JavaScript to write custom integration scripts, API connectors, and edge computing functions.

Skills and Tools

Python
JavaScript
LLM orchestration
Retrieval-Augmented Generation (RAG)
Web security and networking
Cloud infrastructure and architecture

Salary and Benefits

Competitive base salary with a variable commission structure tied to full-lifecycle commercial targets.
Eligible to participate in Cloudflare's equity plan.
Comprehensive health and welfare benefits including medical, prescription, dental, and vision insurance.
Financial security programs featuring short and long-term disability, life and accident insurance, a 401(k) retirement savings plan, and an employee stock participation plan.
Flexible paid time off covering vacation and sick leave, alongside various leave programs like parental, pregnancy health, medical, and bereavement leave.

About the Company

Cloudflare operates one of the world's largest networks that powers millions of internet properties, protecting and accelerating applications without adding hardware, installing software, or changing code. Recognized for its top company culture and innovation, Cloudflare is dedicated to building a better internet through initiatives like Project Galileo, the Athenian Project, and privacy-centric public DNS resolvers.

How to Apply

Interested candidates should visit the official Cloudflare careers page to submit an application for this position.

Skills and tech stack

PythonJavaScriptLLMRAG

Questions candidates ask

Where is this job located?

This position is based in Nashville, US.

What department does this role belong to?

The Senior Customer Engineer sits within the Solution Engineering and GTM organization.

Is this a quota-carrying role?

Yes, this is a quota-carrying technologist position with a variable commission structure tied to new business acquisition and account growth.

What programming languages are helpful for this role?

Proficiency in Python, JavaScript, or similar languages for writing custom integration scripts and edge computing functions is strongly preferred.

What kind of benefits are offered?

Cloudflare provides medical, dental, vision, flexible spending accounts, 401(k) plans, disability insurance, equity plan participation, and flexible paid time off.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site