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Senior Customer Engineer, Named - Seattle

CloudflareDistributedSolution Engineering
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Salary
$202K - $278K USD
Job type
Full-time
Posted
2 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Customer Engineer, Named position at Cloudflare in Seattle is a quota-carrying technical advisory role designed for builders who want to guide enterprise clients through their entire journey from pre-sales validation to long-term lifecycle expansion. This role suits a consultative technologist with strong internet infrastructure knowledge who values AI-driven workflow automation and cross-functional collaboration over bureaucracy.

Key Responsibilities

Partner with Account Executives to lead technical deep-dive discovery, define scoping criteria, and build architectural diagrams for enterprise infrastructure such as DNS, CDN, Zero Trust, and Network Security.
Deliver tailored technical presentations and address complex technical objections and security compliance questions during the sales cycle.
Provide oversight to technical onboarding and implementation by designing structured migration blueprints and acting as a lead consultant for customer engineering teams.
Monitor customer health scores, telemetry, and product usage data to ensure rapid time-to-value, reduce deployment risk, and identify cross-sell or up-sell opportunities.
Lead technical Quarterly Business Reviews to translate platform capabilities and return on investment for C-level executives.
Leverage AI agents, Large Language Models, and internal platforms to automate routine administrative tasks like security questionnaires and sandbox provisioning.
Build and govern technical resources, Standard Operating Procedures, and architectural best practices to raise the team's technical baseline.

Requirements

Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineer.
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly to both hands-on engineers and C-level executives.
Proven track record of operating in a quota-carrying or revenue-aligned environment with an understanding of SaaS metrics and enterprise sales cycles.
Exceptional presentation, communication, and stakeholder management skills.
Technical depth in at least four distinct areas: internet fundamentals, security, performance, AI proficiency, coding or scripting languages like Python or JavaScript, and developer platform fluency.
Up to 20% to 50% travel for customer meetings, conferences, and team collaboration.

Nice to Have

Track record of creating and delivering technical enablement resources, workshops, code samples, or developer onboarding materials.
Applied AI knowledge including experience with LLM orchestration, Retrieval-Augmented Generation architectures, and model-access controls.
Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Background coming out of hyperscalers, digital natives, distributed systems environments, or startups.
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.

Skills and Tools

Python
JavaScript
LLMs
RAG
Terraform
DNS, CDN, and Zero Trust architectures
RESTful/GraphQL APIs and SDKs

Salary and Benefits

Estimated annual base salary for Washington-based hires ranges from $202,000 to $278,000.
Eligible to participate in Cloudflare’s variable compensation structure and equity plan.
Comprehensive health and welfare benefits including medical, dental, vision insurance, flexible spending accounts, commuter spending, and fertility and family forming benefits.
Financial security programs including short and long-term disability, life and accident insurance, a 401(k) retirement savings plan, and an employee stock participation plan.
Flexible paid time off covering vacation and sick leave, alongside parental, pregnancy health, medical, and bereavement leave programs.

About the Company

Cloudflare runs one of the world’s largest intelligent global networks, protecting and accelerating millions of internet properties ranging from individual bloggers to Fortune 500 companies without adding hardware or changing code. Recognized on Entrepreneur Magazine’s Top Company Cultures list and Fast Company’s World’s Most Innovative Companies, Cloudflare fosters a culture built on iteration, leveraging AI, and valuing curiosity over bureaucracy.

How to Apply

Interested candidates should visit the official Cloudflare careers page to submit their application for the Senior Customer Engineer, Named position.

Skills and tech stack

PythonJavaScriptLLMRAGTerraform

Questions candidates ask

What is the salary range for the Senior Customer Engineer in Seattle?

For Washington-based hires, the estimated annual salary ranges from $202,000 to $278,000, alongside eligibility for variable compensation and equity plans.

Is travel required for this position?

Yes, this role may require travel up to 20% to 50% to attend customer meetings, conferences, industry events, and in-person team collaboration.

What technical background is needed to qualify?

Candidates must demonstrate technical depth in at least four areas, such as internet fundamentals, security, performance, AI proficiency, coding or scripting in Python or JavaScript, and developer platform fluency.

Does this role carry a sales quota?

Yes, this is a quota-carrying technologist position tied directly to new business acquisition, ongoing account growth, and revenue-aligned outcomes.

What benefits does Cloudflare provide for US employees?

Cloudflare offers medical, dental, vision, flexible spending accounts, retirement savings plans, an employee stock participation plan, disability and life insurance, flexible paid time off, and various family and parental leave programs.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site