Senior Customer Engineer, Named - Cincinnati, OH
About this role
The Senior Customer Engineer, Named position at Cloudflare in Cincinnati, Ohio, serves as a quota-carrying technologist driving the technical go-to-market strategy from discovery to long-term adoption. This role suits an experienced customer-facing technical professional who wants to combine cloud architecture expertise with AI-augmented workflows to solve complex internet challenges.
Role Overview
Cloudflare is hiring a Senior Customer Engineer for named accounts to act as a trusted advisor and own the technical relationship throughout the entire customer journey. Operating within the go-to-market organization, this role partners closely with Account Executives to drive new business acquisition, account growth, and platform adoption. Rather than handing off customers after initial agreements, this position maintains continuous ownership from onboarding to quarterly business reviews.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
This role features a competitive base salary and a variable commission structure tied to full-lifecycle commercial targets under Cloudflare’s Sales Compensation Plan. Employees are also eligible to participate in Cloudflare’s equity plan. Comprehensive benefits include medical, dental, and vision insurance, flexible spending accounts, commuter spending, fertility and family-forming support, on-demand mental health support, short and long-term disability, life and accident insurance, a 401(k) retirement savings plan, and an employee stock participation plan. Paid time off covers flexible vacation, sick leave, and parental, pregnancy health, medical, and bereavement leave.
About the Company
Cloudflare operates a massive intelligent global network that protects and accelerates internet properties ranging from individual blogs to Fortune 500 companies without requiring hardware or software changes. Recognized for its top company culture and innovation, Cloudflare maintains a strong mission to help build a better internet through initiatives like Project Galileo, the Athenian Project, and a privacy-first public DNS resolver.
How to Apply
Candidates interested in this position should visit the official Cloudflare careers page to submit an application.
Skills and tech stack
Questions candidates ask
What location is this job for?
This role is based out of Cincinnati, OH.
Is this a quota-carrying role?
Yes, this is a quota-carrying technologist position tied directly to new business acquisition, ongoing adoption milestones, and account expansion.
What technical skills are nice to have for this position?
Bonus skills include experience with Cloudflare's AI stack like Workers AI and Vectorize, applied AI knowledge such as LLM orchestration and RAG, and coding proficiency in Python or JavaScript.
What benefits does Cloudflare provide in the United States?
Cloudflare offers medical, dental, vision insurance, flexible spending accounts, 401(k), employee stock participation, disability and life insurance, flexible paid time off, and various leave programs.
Do I hand off the customer after the initial agreement?
No, Customer Engineers at Cloudflare own the technical relationship from initial discovery through long-term adoption, ongoing account expansion, and renewal.