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Senior Customer Engineer, Enterprise AI - Bay Area

CloudflareHybridSolution Engineering
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Salary
$231K - $275K USD
Job type
Full-time
Posted
21 Jul 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Senior Customer Engineer, Enterprise AI position at Cloudflare is a hybrid role based in the San Francisco/Bay Area focused on partnering with emerging and established AI leaders on cutting-edge AI developer platforms. This role suits a technical builder with a commercial mindset who enjoys owning the full technical customer relationship from discovery through adoption and expansion.

Key Responsibilities

Lead technical discovery, design bespoke architectures, and deliver demos and Proofs of Concept across security, networking, and developer platforms.
Serve as the primary technical contact from contract signature through onboarding, adoption, renewal, and platform expansion.
Carry a variable quota tied directly to new business acquisition and ongoing account growth through cross-sell and upsell opportunities.
Maintain continuous, deep relationships with technical and executive stakeholders, acting as a trusted advisor on architecture best practices and security posture.
Represent Cloudflare at industry events, developer communities, and cybersecurity conferences.

Requirements

Deep understanding of the life of a request on the internet and experience in a customer-facing technical role such as solutions engineering or sales engineering.
Broad technical expertise spanning web security, networking protocols, and cloud infrastructure.
Exceptional communication and presentation skills to interface effectively with both engineers and C-suite executives.
Experience integrating AI-augmented workflows into the daily development cycle to accelerate prototyping and delivery.
Current residency in the Bay Area, as this hybrid role requires candidates working locally.

Nice to Have

Hands-on experience with Cloudflare's developer and AI platform including Workers, Workers AI, AI Gateway, and Vectorize.
Applied knowledge in prompt engineering, LLM orchestration, and Retrieval-Augmented Generation architectures.
Proficiency in Python, JavaScript, or Go for writing integration scripts, API connectors, and edge computing functions.
Familiarity with CDN, reverse proxy, forward proxy, and serverless application patterns.
Relevant industry certifications in cloud, security, or networking, or platform certifications.

Skills and Tools

Python
JavaScript
AWS
GCP
Azure
LLM
RAG

Salary and Benefits

Estimated annual base plus commission salary for San Francisco based hires ranges from $231,000 to $275,000 OTE.
Participation eligibility in Cloudflare's equity plan.
Comprehensive health and welfare benefits including medical, dental, vision, flexible spending accounts, and commuter spending accounts.
Financial security programs including short and long-term disability, life and accident insurance, 401(k) retirement savings plan, and employee stock participation plan.
Flexible paid time off covering vacation and sick leave, alongside robust parental, medical, and bereavement leave programs.

About the Company

Cloudflare operates one of the world's largest global networks powering millions of internet properties, ranging from individual bloggers to Fortune 500 companies, by protecting and accelerating internet applications without hardware or software installation. The company is dedicated to building a better internet through initiatives like Project Galileo, the Athenian Project, and the privacy-focused public DNS resolver 1.1.1.1. Cloudflare values curiosity over bureaucracy, iteration, and leveraging AI to move faster.

How to Apply

Please apply directly on the official company careers page.

Skills and tech stack

PythonAWSGCPAzureJavaScriptLLMRAG

Questions candidates ask

Where is this job located?

This is a hybrid role located in the San Francisco/Bay Area, and candidates must currently work in the Bay Area.

What is the salary range for San Francisco based hires?

The estimated annual salary for San Francisco based hires is $231,000 to $275,000 OTE, combining base and commissions.

What department does this role belong to?

This position is part of the Solution Engineering department, specifically working on the Digital Native Enterprise team.

What technical skills are listed for the role?

Required and preferred skills include Python, JavaScript, AWS, GCP, Azure, LLM, and RAG architectures.

Is equity offered with this position?

Yes, this role is eligible to participate in Cloudflare’s equity plan.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site