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Senior Customer Engineer, Digital Native Enterprise - New York

CloudflareHybridSolution Engineering
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Salary
$202K - $278K USD
Job type
Full-time
Posted
23 Jul 2026
Status
Open · checked 8d ago

About this role

The Senior Customer Engineer, Digital Native Enterprise position is a hybrid role based in New York, designed for a technical professional who wants to drive adoption and expansion across high-growth accounts. This opportunity suits an experienced builder with a commercial mindset who enjoys engaging stakeholders from engineers to executives.

Role Overview

Cloudflare is hiring a Senior Customer Engineer to join the Solution Engineering team on a hybrid basis in New York. Candidates must currently work in the New York metropolitan area. In this role, the technologist owns the technical relationship throughout the customer lifecycle, from initial discovery and onboarding to adoption, renewal, and expansion. The position reports to the Regional Customer Engineering Leader and partners closely with aligned Account Executives.

Key Responsibilities

Lead technical discovery, design custom architectures, and deliver demos and Proofs of Concept across Cloudflare security, networking, and developer portfolios.
Serve as the primary technical contact from contract signature through full platform adoption, overseeing implementation and monitoring customer health telemetry.
Carry a variable quota tied directly to new business acquisition, account growth, and cross-sell or upsell opportunities driven by platform usage data.
Lead technical Quarterly Business Reviews to translate platform metrics into C-level return on investment.
Represent Cloudflare at industry events, developer communities, and cybersecurity conferences.

Requirements

Deep understanding of the life of a request on the internet.
Professional background in a customer-facing technical role such as solutions engineering, customer engineering, sales engineering, or forward-deployed engineering.
Broad technical expertise spanning web security, networking protocols, and cloud infrastructure platforms.
Exceptional communication and presentation skills suitable for both technical whiteboard sessions and C-suite strategic business reviews.
Daily integration of AI-augmented workflows into development cycles to accelerate prototyping and delivery.
Current residency in the New York metropolitan area.

Nice to Have

Hands-on experience with Cloudflare Developer and AI platforms including Workers, Workers AI, AI Gateway, and Vectorize.
Applied AI knowledge covering prompt engineering, LLM orchestration, and Retrieval-Augmented Generation architectures.
Proficiency in programming languages like Python, JavaScript, or Go for writing integration scripts and edge computing functions.
Familiarity with content delivery networks, reverse proxies, forward proxies, and serverless application patterns.
Relevant industry certifications in cloud, security, networking, or Cloudflare platforms.

Skills and Tools

Python
JavaScript
AWS
GCP
Azure
LLM
RAG

Salary and Benefits

Estimated annual salary of $202,000 to $278,000 for New York based hires, adjustable depending on work location.
Participation eligibility in Cloudflare's equity plan.
Comprehensive health and welfare benefits including medical, dental, vision, flexible spending accounts, and commuter spending accounts.
Financial security programs such as short and long-term disability, life and accident insurance, a 401(k) retirement savings plan, and an employee stock participation plan.
Family and wellness support including fertility benefits, on-demand mental health support, an employee assistance program, and global travel medical insurance.
Flexible paid time off covering vacation and sick leave, alongside robust leave programs for parental, pregnancy health, medical, and bereavement needs.

About the Company

Cloudflare operates one of the world's largest networks, helping power, protect, and accelerate millions of internet properties globally without requiring hardware, software installations, or code changes. Recognized for its workplace culture and innovation, the company emphasizes curiosity, iteration, and utilizing AI as a partner to solve complex internet challenges. Cloudflare also champions social impact initiatives like Project Galileo and the Athenian Project, while maintaining a strict privacy commitment regarding consumer data.

How to Apply

Interested candidates should apply directly on the official Cloudflare careers page.

Skills and tech stack

PythonAWSGCPAzureJavaScriptLLMRAG

Questions candidates ask

Where is this job located?

This hybrid role is located in New York, and applicants must currently work within the New York metropolitan area.

What is the salary range for this position?

The estimated annual salary for New York based hires is $202,000 to $278,000, and the role is eligible to participate in Cloudflare's equity plan.

What department does this role belong to?

This position is part of the Solution Engineering department on the Digital Native Enterprise team.

What technical skills are required?

Candidates need experience in customer-facing technical roles, deep knowledge of internet request lifecycles, broad expertise in web security, networking, and cloud infrastructure, and familiarity with AI-augmented development workflows.

What benefits are included?

Cloudflare offers medical, dental, and vision insurance, 401(k) and employee stock participation plans, disability and life insurance, flexible paid time off, parental leave, and mental health support programs.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site